Managed IT Services Charlotte NC

Managed IT Services Charlotte NC 2020-05-06T15:38:17+00:00

Managed IT Services Charlotte NC

Are You Spending More On IT Than You Can Afford? Let’s Fix That.

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Buchanan’s Managed IT Services In Charlotte NC Will Help You

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Identify redundant processes, lower your software/hardware costs, and reduce recurring IT issues so that you stay on budget.

  • Put a lid on your IT costs as our experienced business consultants streamline core processes and improve efficiency.

  • Say goodbye to recurring IT issues as we apply essential system upgrades and conduct an IT audit.

  • Benefit from predictable costs as a flat monthly fee covers all your essential IT requirements.

  • Get instant IT help for all your concerns with service delivery centers that work around-the-clock.

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Charlotte IT Services Trusted By,

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Buchanan IT Services Charlotte NC

Address
1805 Sardis Rd N #135,
Charlotte, NC, 28270

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1-888-730-2774

Why Our Clients Say We’re The Best Charlotte NC Managed Provider

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“We’re extremely happy with what Buchanan was able to do for us, and we are finally able to provide our users with round-the-clock support. Buchanan came in and provided us with the discipline and expertise needed to get us on track. Our users are happy and better supported. It’s changed the way our business operates for the better.”

Mike Drzycimski, Director of Network Operations, Colonial Savings & Loan

“Buchanan’s flexibility to use their existing ticketing tool without any capital outlay, their proven processes and certifications, and their reporting functionality has made a huge impact both financially and on our ability to deliver excellent service to leadership and end users.”

Ryan Burton, Director, IT Planning & Client Services Humber College Institute of Technology and Advanced Learning

Our IT Services Charlotte

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  • Field Support
    In the event of a breakdown, you won’t have to spend days waiting for tech support. We’ll dispatch technicians to your site within 24 hours of a service request.
  • Helpdesk Support
    Get help as and when you need it with a Charlotte-based remote service desk. Open and track service tickets over the phone, email, or chat.
  • Implementation
    Let us tackle all your software and hardware enhancements. Our skilled technicians work in the background, so your team isn’t interrupted in the slightest.
  • Consulting Services
    We’ll assess and analyze your current infrastructure and tools, and provide you with a comprehensive IT roadmap built to scale your business. So you can make informed decisions about growth.
  • Procurement
    Buchanan’s network of vendor partners helps you get the best software and hardware at the lowest prices. Plus, we’ll give you recommendations on what to purchase so you’re covered on all fronts.
  • Disaster Recovery
    Make crippling data loss a thing of the past. 24/7 network monitoring, cloud backups, and penetration testing ensure that your business springs back immediately in case of a breach.
  • Cloud Services
    Make migration to the cloud as painless as possible. Our expertise with AWS, Microsoft Azure, and other cloud solutions means you’ll be cloud-ready in no time.

  • Network Security Services
    Small businesses, mid sized businesses and enterprises all face security threats. We’ll keep your network, infrastructure, and end user devices secure through software partners.
  • Staffing
    Our in-house recruitment team can save you from hours of poring through resumes. We’ll pre-screen and vet technical candidates well-versed in your environment.

Charlotte Managed IT Support, By The Numbers

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7

Service delivery hubs

30+

Years of operations

357

IT experts on staff

Benefits Of Buchanan’s Managed IT Services Charlotte NC

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Fix IT Downtime Without Going Over Budget

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Get your technologies managed with customizable packages that help you stay within your budget. Whether you require help with just one service like cloud computing, or assistance with your entire technology stack, we’ll develop a plan that works for you.

Reduce Your Long-Term IT Spend

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You could easily waste a lot of labour time on manual processes that drain your budget.

IT business consultants at Buchanan provide proactive managed services while working with your current team to slash duplicate efforts and automate workflows resulting in a decrease of hours spent across functions like customer support and admin.

Don’t Let IT Bottlenecks Prevent Your Growth Plans

Get Help From An IT Company Based In Charlotte

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Dedicated Account Manager Gives You A Single Point Of Contact

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There’s no need for frustrating wait times as you try to connect with a support representative. An experienced business partner keeps an eye on your organization’s needs so you’re clear from downtime, data loss, and other IT issues and have guaranteed business continuity.

With time saved from break-fix management, you’ll be free to concentrate on tasks that move the sales needle.

24/7/365 Support, Guaranteed

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When we say we provide around-the-clock support, we mean it. Our global service desk is spread across 7 locations, spanning several time zones. So no matter where you might have field offices, we’ll be on-hand to provide service desk technical support as and when you require. Whether its day to day, on the weekends, or during the night, Buchanan is there for you.

Case Studies

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Higher-Education-IT-Support

Service Desk Reduces User Downtime at George Brown College

A help-desk implementation across the George Brown campus, that ensured that staff could focus on their students.

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Automotive-IT-Support

Automotive Retailer Cut Costs and Increased Productivity

A Fortune 500 automotive retailer with dealerships in 14 states reduced overhead costs with Buchanan’s technical support.

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Government-Municipality-IT-Support

City of Mississauga Undergoes SharePoint Upgrade

Buchanan provided an entire solution to upgrade and migrate the the municipalities Intranet homepage.

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