Awards & Certifications

HDI Team Certified 2014 – 2019

Buchanan’s HDI certification provides you peace of mind that your business is ran with the breadth of knowledge required, the needed skills, and the leadership to provide your team with excellent customer service. We are proud to offer a team of experts that have been certified for 5 Years or more.

HDI Pinnacle Award of Excellence 2017 – 2019

Buchanan Technologies was awarded the HDI Team Certified Pinnacle of Excellence in both 2017 and 2018 for its offering of IT Service Desk. Buchanan’s service desk team has been HDI Certified since 2014, but the Pinnacle of Excellence award is a new certification awarded to service desks that have made the effort to train and certify every team member, including frontline staff, managers and directors. Buchanan is 1 of only 4 organizations to receive the award in 2017. You can read our 2017 Press Release or our 2018 Press Release for more information.

GDPR Security Compliance 2018

Compliant with the EU General Data Protection Regulation (GDPR) requirements for data processors.

NIST

Buchanan became NIST certified in January 2018. The NIST Certification ensures Buchanan is following the policy framework of computer security for private sector organizations within the United States in an effort to prevent, detect and respond to cyber attacks .

Privacy Shield

Designed by the U.S. Department of Commerce and the European Commission and Swiss Administration, the Privacy Shield framework provides guidelines to for data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.