Awards & Certifications

Gartner Magic Quadrant for Managed Workplace Services, North America

Buchanan Technologies has been named a Notable Vendor for the Midmarket Context: Magic Quadrant for Managed Workplace Services, North America. According to Gartner, “Vendors included in this Magic Quadrant Perspective have customers that are successfully using their products and services.”

Learn more by reading our official press release and download a complimentary copy of the full September 2020 report here.

HDI Team Certified 2014 – 2019

Buchanan’s HDI certification provides you peace of mind that your business is ran with the breadth of knowledge required, the needed skills, and the leadership to provide your team with excellent customer service. We are proud to offer a team of experts that have been certified for 5 Years or more.

HDI Pinnacle Award of Excellence 2017 – 2019

Buchanan Technologies was awarded the HDI Team Certified Pinnacle of Excellence every year since 2017 for its offering of IT Service Desk. Buchanan’s service desk team has been HDI Certified since 2014, but the Pinnacle of Excellence award is a new certification awarded to service desks that have made the effort to train and certify every team member, including frontline staff, managers and directors.  You can read our 2017 Press Release or our 2018 Press Release for more information.

SOC 2 Certification

Buchanan Technologies has successfully completed its Service Organization Control (SOC) 2 Type 1 certification for its Managed Services System. The certification asserts that Buchanan’s managed services practices and related policies, procedures, and operations meet the SOC 2 standards.

SOC for Service Organizations reports are designed to help service organizations that provide services to other entities build trust and confidence in the service performed and controls related to the services – including how data is managed – through a report by an independent CPA.

GDPR Security Compliance

Compliant with the EU General Data Protection Regulation (GDPR) requirements for data processors since May 2018.

NIST

Buchanan became NIST certified in January 2018. The NIST Certification ensures Buchanan is following the policy framework of computer security for private sector organizations within the United States in an effort to prevent, detect and respond to cyber attacks .

Privacy Shield

Designed by the U.S. Department of Commerce and the European Commission and Swiss Administration, the Privacy Shield framework provides guidelines to for data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.