Healthcare Managed IT Services & Support

Patient Support Should Be Seamless and So Should Technology

Hospitals, clinics, nursing homes, and more rely on technology to provide their patients with the best care possible. Resolve any and all issues with Buchanan’s healthcare IT services. 

Why work with Buchanan for your healthcare facility’s IT support?

Healthcare Managed IT
image-001

What Clients Say About Buchanan

“Buchanan provides 24/7 monitoring and management of our lT infrastructure, maintains our service desk, provides break-fix and technical support, and so much more.”
Vice President
Service Delivery at Real Estate Company
“We use Buchanan as our all-in-one IT partner. They provide our service desk, IT infrastructure monitoring and management, break/fix assistance, and more to keep our organization running smoothly”
Executive Vice President/CFO
at non-profit organization
“They have played an integral role with lT projects including the development of our internal SharePoint site, deployment of our phone system, and providing network infrastructure buildout and implementation for a new office location.”
Vice President
Service Delivery at Real Estate Company
Buchanan was able to implement a backup and disaster recovery solution for our organization which has helped safeguard our data and applications.”
Executive Vice President/CFO
at non-profit organization

Awards and Certifications

News Center

Blogs

Benefits of Partnering with Buchanan for
Healthcare IT Support Services

Healthcare facilities are one of the most highly regulated sectors and compliance can be difficult to keep up with. Buchanan can help you maintain compliance through the following:

  • Buchanan can complete a risk assessment to find gaps in your facility’s security processes and offer remediation for those issues.
  • Buchanan’s managed IT services will supply 24/7 monitoring to detect threats to your networks and systems.
  • Buchanan can implement backup and disaster recovery solutions to protect critical data in the event of an emergency.

Get Support On-Site in 24 Hours or Less

We operate 6+ North American IT help desk service centers, so you can receive assistance 24/7/365, with weekends and after-hours IT support included. 

  • We offer local IT support in multiple languages so that our local customers are able to receive full support in their native tongue 
  • We offer on-site technical support to ANY Zip code/Postal code in the USA and Canada

USA

3 Locations

Canada

3 Locations

Europe

1 Location

India

1 Location

Buchanan’s Healthcare Managed
IT Services by the Numbers

0 +

Buchanan has over 500+ IT experts on staff, who are ready to assist

0 +

Buchanan has over 6 delivery centers across North America.

0 %

Satisfaction guaranteed with our stringent SLAs for every project.

0 +

Buchanan has been operating for over 30+ years.

Multiple Packages to Fit Any Need or Budget

With several healthcare IT support helpdesk packages available, you can get the support you need while staying within your budget.

  • Customized Helpdesk

    – Receive dedicated support and on-site assistance at your location, which is customized to your specific business needs

  • Full Helpdesk

    – Get dedicated agents for your business 24/7 x 365 for a seamless IT service experience

  • Leveraged Helpdesk

    – Utilize a shared, organized resource team to meet your budgetary needs and IT objectives

  • Hybrid Helpdesk

    – Receive certified IT experts that are dedicated to your organization during standard business hours and support from a leveraged resource team after hours

Healthcare Managed IT Services & Support
IT Services for Healthcare

Managed Backup, Data Recovery and Cloud Solutions

Keep your information safe with Buchanan’s managed backup and data recovery services. We help identify critical data and will store it in a secure storage facility that can include replication to the cloud, freeing you from risk. 

In the event of a catastrophe, your information can be quickly restored, getting you back up and running in no time.

All backup solutions are managed and monitored to ensure that each backup is successful. Monthly reporting and statistics will give you peace of mind knowing that your information is safe and that backups have been completed.

Buchanan will work with you to segment mission-critical data, timing and cadence of backups and disaster recovery steps, all within your specific needs and budget.

Guaranteed IT Services for Healthcare

All Buchanan service contracts come with an ironclad service level agreement (SLA), detailing the expected response and resolution times, as well as important metrics that are important to your business, like speed to answer, resolution rate, and more.  

Once signed, you have a documented guarantee that our service will meet your expectations.

Because we take our SLA promises seriously, if we don’t meet or exceed your expectations, we’ll make sure that all issues are corrected within 30 days.

Healthcare IT Support Services

Don't Waste Resources on Temporary Fixes to Your Business's IT Problems

Request a free consultation today