Dallas Managed IT Services Company
Put an End to IT Problems with our Dallas Managed IT services
Don’t let the lack of in-house IT or project management resources bottleneck your critical IT projects.
Advantages of Buchanan’s IT Services in Dallas:
End IT Overspending with cost effective IT deployment, break-fix, and other configuration tasks that won’t break your budget.
Avoid wasting time finding and bringing a local IT integrator up-to-speed. We’ll send a qualified technician who understands your issue to your office within 24 hours.
Customize your contract with only the IT consulting or services you need. Options include short and longer-term agreements across projects, builds, and managed services.
Free your internal IT team to work on revenue generating projects by offloading time-consuming ticket resolution to our team.
Receive 24/7/365 IT helpdesk support day to day from our Dallas IT helpdesk.
Work with a ‘Top 100 MSP,’ giving you access to IT experts and tools at a fraction of the cost.
Request a quote for Dallas IT Solutions
Buchanan Dallas Managed IT Makes A Difference
The Buchanan team aided us in an 121 salon franchise project. They were instrumental in managing, supporting and building the forever relationship with Buchanan. If you are looking for IT Support or need a managing partner for IT-think Buchanan, think Thomas.
These guys are like family, and they were there when we really needed a managed services company to take over our IT Department. We appreciate you guys very much!
Buchanan has been a significant help to us — and consistently provide expertise and IT support through their IT field services. Most importantly, they’re fast to respond no matter what the circumstances are. They have greatly simplified the process of managing IT at multiple remote office locations. I highly recommend their field support.
Our Partners Help us be the #1 Managed IT Services Provider in Dallas
Our Dallas Managed IT Services Include:
Proactively maintain and protect your organization’s servers from ransomware, malware, and viruses that could lead to technical downtime and lost productivity. Choose from individual services or an all-inclusive solution.
Get 24×7 detection and response services that are delivered by world-class security experts to ensure that threats to your organization are stopped before they can do any real harm. A fully-managed threat protection solution from Buchanan includes security information and event management (SIEM), managed threat hunting, endpoint detection and response, and more.
Our experts will monitor all your business’s workloads, ranging from Windows and Linux operations systems to network devices to databases and applications all through the BMC management suite. Your internal IT team will have real-time insight into the status of all the devices on your network as well as storage levels and asset tracking information.
Protect your most critical business assets by performing regular data backups and putting reinforcements in place for an easy and quick failback to replicated data for minimized downtime. A fully managed backup and disaster recovery solution from Buchanan provides stress-free, hands-off data protection and customizable recovery plans to fit your unique business model. Plus, remote health monitoring helps anticipate potential interruptions or failures.
Buchanan’s team of IT experts can provide assistance for numerous customer and employee touchpoints to guarantee a positive end user experience with your business.
Buchanan’s patch management service provides system security patching, including Microsoft Office products, and operating system feature patching. With this service, you will receive:
- Monthly server poll and patch review
- Pre-patch testing
- Pilot testing
- Deploy patches
- Post-patch validation
Whether your business needs a qualified technician for a specific project, assistance with a new technology deployment, cabling and wireless support, or break/fix services, Buchanan has a network of IT experts across North America ready to help through our onsite field support service. This offering requires no contractual commitments, allowing you to get the IT support services you need when you need them.
As a Microsoft Tier 1 Cloud Service Provider, Buchanan can serve as your all-in-one partner for all your cloud needs ranging from strategy and implementation to migration and ongoing management. Leveraging Buchanan’s managed cloud services will ensure you get the most out of your investment in the cloud through licensing and consumption optimization.
Create a robust and responsive IT security environment with Buchanan’s full range of cybersecurity services and consulting. By partnering with Buchanan, your business can reduce risk, implement new strategies, increase cost efficiencies, and get 24/7 access to security professionals in the event of a cyberattack or data breach.
Onsite and Remote Support 24/7
Ensure that the most critical issues are resolved with an on-site professional.
In an emergency, we can dispatch a technician to your Toronto office in hours.
Our field-support technicians can help with everything from quick installation to critical repairs and patches, to keep your business operations running.
Our Dallas Managed Service Solutions by the Numbers
Get an iIT technician dispatched to any location in north america in 24 hours.
Our IT support service desk solves 100,000+ tickets a month, and with a customer satisfaction rating of 97%!
Combined network team on staff to tackle any project or deployment.
Guaranteed Service Levels
Our satisfaction guarantee will give you peace of mind.
We are contractually obligated to meet or exceed your SLA, which includes minimizing downtime, revenue loss and other crises.
If we fail to do so, we will correct the issue within 30 days
Multiple Levels of Dedicated Account and Executive Support
Your job is creating revenue, not watching servers.
We’ll assign an Experienced IT Leader to safeguard your business from downtime, cyber threats, and other IT risks so that you have time to manage your business.
Our managed services provider Dallas team directly monitors your specific client needs on several levels, so that nothing falls through the cracks.
Smaller accounts have Dedicated Account Managers and Service Delivery Managers, while larger ones receive regular executive level touchpoints and escalations and even do outsourcing services if needed.