Dallas Managed IT Services Company
Put an End to IT Problems with our Dallas Managed IT services
Don’t let the lack of in-house IT or project management resources bottleneck your critical IT projects.
Advantages of Buchanan’s IT Services in Dallas:
End IT Overspending with cost effective IT deployment, break-fix, and other configuration tasks that won’t break your budget.
Avoid wasting time finding and bringing a local IT integrator up-to-speed. We’ll send a qualified technician who understands your issue to your office within 24 hours.
Customize your contract with only the IT consulting or services you need. Options include short and longer-term agreements across projects, builds, and managed services.
Free your internal IT team to work on revenue generating projects by offloading time-consuming ticket resolution to our team.
Receive 24/7/365 IT helpdesk support day to day from our Dallas IT helpdesk.
Work with a ‘Top 100 MSP,’ giving you access to IT experts and tools at a fraction of the cost.
Request a quote for Dallas IT Solutions
Buchanan Dallas Managed IT Makes A Difference
The Buchanan team aided us in an 121 salon franchise project. They were instrumental in managing, supporting and building the forever relationship with Buchanan. If you are looking for IT Support or need a managing partner for IT-think Buchanan, think Thomas.
These guys are like family, and they were there when we really needed a managed services company to take over our IT Department. We appreciate you guys very much!
Buchanan has been a significant help to us — and consistently provide expertise and IT support through their IT field services. Most importantly, they’re fast to respond no matter what the circumstances are. They have greatly simplified the process of managing IT at multiple remote office locations. I highly recommend their field support.
Our Partners Help us be the #1 Managed IT Services Provider in Dallas
Our Dallas Managed IT Services Include:
Stop server crashes from triggering downtime in your data, websites, and applications.
Stop hackers from causing data loss, downtime, lawsuits, and other expensive, time-consuming problems.
Network Monitoring & Management
Strengthen network security and reduce network downtime with our monitoring services, including alerts, reporting and real-time monitoring
We offer backup and onsite support for your entire infrastructure, keeping you protected in the worst case scenario.
Our IT solutions in Dallas includes onsite, break/fix management, and computer support, as well as full business process support with versatile service options.
Server Patch Management
Our patch management includes Server Poll and Patch Review, Pre-Patch Testing, Patch Deployment and Post Patch Validation.
On-Site Field Support
We can get a dedicated support team to your site within 24 hours anywhere in North America
As a leading cloud service provider, we are fully equipped to provide the top software, technical support, business technology and cloud solutions
Our IT consultants provide insights on computing services and IT business solutions, which aid in reducing costs and maximizing efficiency.
Onsite and Remote Support 24/7
Ensure that the most critical issues are resolved with an on-site professional.
In an emergency, we can dispatch a technician to your Toronto office in hours.
Our field-support technicians can help with everything from quick installation to critical repairs and patches, to keep your business operations running.
Our Dallas Managed Service Solutions by the Numbers
Get an iIT technician dispatched to any location in north america in 24 hours.
Our IT support service desk solves 100,000+ tickets a month, and with a customer satisfaction rating of 97%!
Combined network team on staff to tackle any project or deployment.
Guaranteed Services Levels
Our satisfaction guarantee will give you peace of mind.
We are contractually obligated to meet or exceed your SLA, which includes minimizing downtime, revenue loss and other crises.
If we fail to do so, we will correct the issue within 30 days
Multiple Levels of Dedicated Account and Executive Support
Your job is creating revenue, not watching servers.
We’ll assign an Experienced IT Leader to safeguard your business from downtime, cyber threats, and other IT risks so that you have time to manage your business.
Our managed services provider Dallas team directly monitors your specific client needs on several levels, so that nothing falls through the cracks.
Smaller accounts have Dedicated Account Managers and Service Delivery Managers, while larger ones receive regular executive level touchpoints and escalations.