Application Management & Support

Let Buchanan manage your day-to-day business applications for peak operational efficiency

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Take the Stress Out of Your Application Management

It is not uncommon for modern-day businesses to employ dozens of technology platforms and applications to increase business process efficiency and customer satisfaction. However, adequately managing these applications and getting the most out of your investment can be difficult and time-consuming. The experts at Buchanan can help.

Why work with Buchanan for your application management needs?

Request a Quote for our Application Management and Support

What Clients Say about Buchanan

"Thank you to the Buchanan team for a successful migration VOP, which is another example of great teamwork and expertise from various teams. We were able to get through all hurdles on this complex project that touched order to cash process including GOP and user experience in iStore. Buchanan offered support with a sense of urgency and quick resolutions from VOP development and AMS teams. Thank you all again for all your efforts, dedication and ownership."
IT Director in the manufacturing industry
"All 6 database upgrades to 19c were a great success! All of them went live on time without any issues and no post go live issues. We are thankful for your efforts and appreciate the successful and flawless execution. This has demonstrated why Buchanan is considered a highly competent, trusted and reliable partner."
IT Director in the manufacturing industry
"Thanks to the Buchanan team for the successful and on time upgrade from Oracle EBS version 12.1.3 to 12.2.10. Because of your effort, dedication, and flawless delivery, there was 100% customer satisfaction with the project."
Head of IT in retail industry
"I want to say a big thank you for your work with the 19c DB upgrade and data center migration projects. Both projects were handled very well with high level of professionalism. We appreciate all the flexibility your team offered with changing dates and other obstacles. These projects would not have been as successful as they were without Buchanan's expertise and dedication. Thank you again for all your help and look forward to continuing our partnership in the future."
Director, ERP Applications in the manufacturing industry
"We want to thank you for your help with our successful R12 upgrade! Not only did we finish the go-live in time, but we managed with few business disruptions. Buchanan's hard work and efforts are very much appreciated. The dedication that each of you has shown to the project and all your accomplishments are highly valued by our company."
Information Technology Director in the electronics industry
“We signed on for a two-week engagement and soon into our partnership, their depth of knowledge and skills got results we had never seen before. They can deliver the best user experience solutions. In addition, they really root into the system so that we can customize it in accordance with our needs."
Fortune 500 electronics company
“Buchanan's vast knowledge of the Oracle technologies and performance implications across the product suite is inspiring! Ahmed is the most credible technical authority for anything performance-related on the database, application server and applications at Oracle.”
Principal Performance Engineer, Oracle Corporation
“After eight months of working with various vendors, Buchanan was engaged and solved the issue in two days.”
Director of global financial institution
“We struggled with a production issue for more than 6 months, resulting in frequent outages. After engaging Buchanan, the issue was resolved in a week.”
Leading provider of payroll & HR solutions
“Our production ERP system would freeze every morning during peak loads. After trying multiple vendors, the Buchanan team was engaged and determined the root cause in one day; the issue disappeared after implementing the suggested changes.”
Global provider of service solutions to the power generation industry
"Buchanan's Application and Database Managed Services played a crucial role in optimizing and streamlining our payroll processing. Their expertise powered the handling of over 75 million paychecks and $130 billion in electronic disbersement and payments across 200 global jurisdictions. Thank you, Buchanan."
VP Product Development, Global Financial Technology Provider

Application Management and Support by the Numbers

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Buchanan’s Application Management Experience

These applications include desktop and network infrastructure and business management software that help improve efficiency across an organization by managing tasks, tracking projects, providing reporting metrics, and more.

Shift the day-to-day management of these applications to Buchanan so you can focus on core activities that fuel business growth.

Don’t Waste Resources on Temporary Fixes to Your Business’s IT Problems

Request a free consultation today.

Application Improvements & Optimization

Once you introduce applications into your business processes, it is crucial to keep them updated and functioning properly for the best results.

With Buchanan’s application management, our team will ensure your applications stay current with your business’s specific needs and goals and will recommend changes and modifications to existing applications to improve processes.

Managed SIEM
Need Support For Your Business Applications Contact Us Today

Application Monitoring & Issue Resolution

Buchanan’s application management and support identify and resolve issues within your critical applications before they impact users and core business functions.

Issues could include:

  • Bugs
  • Capacity and bandwidth issues
  • Runtime errors
  • Poor data quality
  • Corrupt data

Our Other IT Services

Case Studies

Buchanan’s Application Managed Services Eliminates Application Outages and Improves ETL...
IT Partnership Boosts 98% Customer Satisfaction for Leading Healthcare Manufacturer...
Buchanan Technologies Powers Digital Transformation for Leading Energy Supplier Get...
Automation at Scale: BuchananXM Drives 25% Savings in First Month...

FAQs About Our Application Management and Support

Managed SIEM, or Security Information and Event Management, is crucial to any modern business’s IT strategy. It’s like having a security guard who never sleeps, always monitoring and managing your IT infrastructure for potential threats.

With Buchanan, you’re not just getting a guard, but an entire team of certified IT experts ready to provide comprehensive and reliable support.

Buchanan’s Managed SIEM can help control your IT costs in several ways. Our a-la-carte pricing options mean you pay for only the specific services you need.

Additionally, with our fully customizable support packages, you can choose the level of support across our five service areas, helping you better manage your resources.

Absolutely! Buchanan’s Managed SIEM services have a “Feet on the Street” approach. Our national footprint provides field support anywhere in the USA and Canada.

We have our own dedicated field teams, and a massive network of field support partnerships, enabling us to offer on-site technical support to any zip or postal code.

Technology Partners