Application Management & Support 2021-02-09T13:30:57+00:00

Application Management & Support

Let Buchanan manage your day-to-day business applications for peak operational efficiency

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Take the Stress Out of Your Application Management

It is not uncommon for the modern-day business to employ dozens of technology platforms and applications to increase business process efficiency and customer satisfaction. However, it can be difficult and time-consuming to adequately manage these applications and get the most out of your investment. The experts at Buchanan can help.  

Why work with Buchanan for your application management needs?

  • Identify and resolve recurring issues within your critical applications

  • Ensure your applications are updated and fully-functioning at all times

  • Free up internal resources to focus on core business initiatives

  • Gain increased technical expertise and consistent support

  • Maximize flexibility with scalable resources for your entire suite of applications

  • Save money on maintaining existing technologies

Need support for your business applications? Contact us today.

Buchanan’s Application Management Experience

Buchanan has extensive involvement with the following types of applications for our clients.

These applications include desktop and network infrastructure and business management software that help improve efficiency across an organization by managing tasks, tracking projects, providing reporting metrics, and more.

Shift the day-to-day management of these applications to Buchanan so you can focus on core activities that fuel business growth.

With the continuous shift to remote learning, educational institutions are utilizing more and more applications to satisfy technological demands.

However, when instructors spend more time troubleshooting issues than actively teaching students, these applications can become a hindrance.

Buchanan’s application management keeps all your technologies fully functioning so you can provide students with a seamless learning experience.

Content and communications applications have seen a surge in popularity as organizations transitioned to a work-from-home model. 

These applications – such as Microsoft Teams – serve as a valuable platform for productivity, allowing employees to easily collaborate, communicate, and share files. 

With Buchanan’s application support, we will take complete incident ownership and resolution for issues and provide support to ensure quality network performance.

Operational applications are key in improving, streamlining, and automating day-to-day business operations.

Examples of operational applications include:

  • Accounting and inventory management
  • Customer resource management (CRM)
  • Product fulfillment 
  • Enterprise resource management 
  • Application development 

Buchanan’s application support experts will provide simplified management of your critical operational applications to ensure your business continues to run smoothly.

Automotive, aerospace, equipment manufacturers, and more rely on numerous applications to test and manufacture products and provide services to consumers.

As these industries continue to adopt new technologies to improve the customer experience, they will subsequently expand their application portfolio.

Let Buchanan take on the stress of managing those applications and spend your time on more important business activities.

Austin small business IT support

Application Improvements & Optimization

Once you introduce applications into your business processes, it is crucial to keep them updated and functioning properly for the best results.

With Buchanan’s application management, our team will ensure your applications stay current with your business’s specific needs and goals and will recommend changes and modifications to existing applications to improve processes.

Application Monitoring & Issue Resolution

Buchanan’s application management and support identify and resolve issues within your critical applications before they impact users and core business functions.

Issues could include: 

  • Bugs
  • Capacity and bandwidth issues
  • Runtime errors
  • Poor data quality 
  • Corrupt data
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