About Buchanan

Experience The Buchanan Way

A People-First Approach to IT Excellence

At Buchanan Technologies, we believe that exceptional IT services go beyond just managing technology and business processes. Our approach, known as “The Buchanan Way,” is centered around delivering a people-first experience that other providers simply can’t match.

We set ourselves apart by offering a level of flexibility and personalization. Our services adapt to your unique needs, ensuring that you only pay for what you need. We don’t lock you into rigid contracts. Instead, we offer flexible pricing models and a 100% Performance Guarantee, reflecting our commitment to delivering the right expertise at the right time to achieve transformative results.

Built on the vision of our Founder and CEO, Jim Buchanan, our client-obsessed philosophy has been the cornerstone of our mission. We strive to not only provide best-in-class solutions and expertise but also to serve as a transformative partner that drives meaningful results for your business. This dedication to client success has established Buchanan Technologies as a trusted leader in North America.

By choosing Buchanan Technologies, you’re not just selecting a service provider—you’re partnering with a team that is committed to your success today, tomorrow, and beyond.

The Buchanan Way

At Buchanan Technologies, our core values are the bedrock of everything we do. They guide our actions, shape our culture, and drive our commitment to delivering exceptional service. Discover the principles that define us:

Client-Centric Focus

We put our clients at the heart of everything we do. Your needs drive our solutions, ensuring that we deliver results that truly matter to you.

Integrity and Transparency

We uphold the highest standards of integrity and transparency in all our interactions. Our honest and open approach fosters trust and builds lasting relationships.

Excellence in Execution

We strive for excellence in every project and service we offer. Our commitment to quality ensures that we exceed expectations and deliver transformative results.

Innovation and Adaptability

We embrace innovation and stay ahead of technological trends to provide cutting-edge solutions. Our adaptability allows us to tailor our services to meet your evolving needs.

Collaboration and Teamwork

We believe in the power of collaboration and teamwork. By working together, we leverage diverse expertise to achieve shared goals and drive success.

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Microsoft Specializations

Our Microsoft expertise includes a range of solutions designed to optimize your digital transformation journey. From advanced analytics with Power BI to robust ERP and CRM solutions with Dynamics 365, discover how our Microsoft specializations can drive efficiency and growth.

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Oracle Specializations

Buchanan Technologies offers comprehensive Oracle services, including performance tuning, cloud readiness assessments, and proactive health checks. Learn how our Oracle specializations can enhance your IT infrastructure and drive better outcomes.

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Our Expertise and Specializations Unleashing Potential with Specialized IT Solutions

To deliver on The Buchanan Way, we leverage our deep expertise in key technology areas that drive digital transformation and business success. Our specializations in Microsoft and Oracle technologies are central to our ability to offer tailored, high-impact solutions. Explore our core areas of specialization to see how we can help your business thrive.

Explore Our Success Stories

Our commitment to excellence is reflected in the transformative results we achieve for our clients. Discover how we’ve partnered with businesses across various industries to deliver outstanding IT solutions.

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Awards and Recognition

We are honored to be recognized for our achievements in IT services. Explore the awards and accolades that reflect our dedication to excellence and innovation.

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Case Studies

See real-world examples of how we’ve helped our clients overcome challenges and achieve their goals through our specialized IT services. Read our case studies to understand the impact of our solutions and expertise.

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Our Methodology

To ensure that each project we perform is successfully delivered and complete, we employ a seven-step delivery methodology that captures all of the details of your project, from start to finish.

Each phase of the process features clearly set milestones that must be met before your project can move forward — ensuring thoroughness and attention to detail every step of the way.

Discover

The Why! What is the overall goal?

Design

Identify requirements and build a plan.

Develop

Create proof of concept.

Validate

Plot implementations and test solutions.

Deploy

Start the migration or deploy the solution.

Transition

Knowledge to your team.

Support

You in ongoing management.

 

1988
Computer Support Services Incorporated was Founded
1999
Launched IT Service Center
2004
Service Desk Became International - Toronto Service Delivery Center Opened
2007
Established European Subsidiary - Buchanan Associated Europe EUD
2009
Name Change to Buchanan Technologies
2011
Service Delivery Centers Opened in Charlotte and Dayton
2014
Charlottetown Service Delivery Center Opened
2019
Partnership with Lightview Capital
2022
Acquired Infosenseglobal Database & Applications Business Unit
1989
Official Incorporation
2000
CSSI Acquired Professional Services Division of Software Spectrum Incorporated

Name Change to Buchanan Associates
2006
Buchanan Acquired ISIS, Inc.
2008
Wichita Service Delivery Center Opened
2010
Buchanan Acquired PEQ Services + Solutions, Inc.
2012
Acquired The On-Site Company (TOSCO)
2017
Montague Service Delivery Center Opened
2021
Acquired Cybernoor - Expanded Oracle Applications and Database Services
2024
Acquired Technology Spa Cloud Professional and Managed Services

Our Story

Buchanan Technologies started in an apartment in Irving, Texas and through 35 years of strategic growth, acquisitions and continual investment in technology, we now have several lines of service to meet our customers’ needs.

The Oracle House Buchanan’s Reputation for Oracle Excellence

Buchanan Technologies’ journey to being known as “The Oracle House” underscores our dedication to exceptional IT solutions. This reputation was solidified with the strategic acquisition of Cybernoor, a global leader in Oracle application performance management.

The integration of Cybernoor’s expertise significantly enhances our service offerings, expanding Buchanan’s capabilities in managed services, application development, and database management. This acquisition enables us to provide:

  • Oracle Application Performance Management
  • Holistic Application and Database Managed Services

Our standing as “The Oracle House” reflects our deep expertise and commitment to delivering transformative Oracle solutions. Partnering with Buchanan means leveraging industry-leading technology combined with a client-centric approach for unparalleled results.

Expanding Our Expertise The Infosense Advantage

In addition to our strengths with Cybernoor, Buchanan has further enriched its service offerings through the strategic merger with Infosenseglobal (ISG).

This acquisition brings essential functional expertise to our portfolio, focusing on business transformation, IT strategy, and comprehensive solution design. Infosenseglobal enhances our ability to deliver cutting-edge digital transformation strategies and robust IT roadmaps, complementing Cybernoor’s unmatched technical prowess by offering:

  • Application Modernization
  • End-to-End Cloud Services
  • Full-Stack ERP Application and Database Managed Services

These strategic investments position Buchanan Technologies as a market leader in management and modernization of Oracle technology and cloud environments. They reflect our deep expertise and unwavering commitment to delivering transformative, client-centric Oracle solutions.

Jim Buchanan

Founder and Chief Executive Officer

Stephen Sweett

President

Doug Hansen

Chief Financial Officer

Robert Venable

Vice President of Finance & Operations

Partnerships

We partner with leading technology trailblazers to bring you top-tier solutions that stand the test of time. To learn more about our esteemed partners and how they contribute to our offerings, visit our Partners Page.

Get Support On-Site in 24 Hours or Less

We operate 6+ North American IT help desk service centers, so you can receive assistance 24/7/365, with weekends and after-hours IT support included. 

  • We offer local IT support in multiple languages so that our local customers are able to receive full support in their native tongue 
  • We offer on-site technical support to ANY Zip code/Postal code in the USA and Canada

USA

3 Locations

Canada

3 Locations

Europe

1 Location

India

1 Location