About Buchanan

We serve your technology and the PEOPLE who use it every day.

We Make IT Easier

Buchanan Technologies is more than an IT services leader—we’re pioneering a more flexible, personalized level of service. Organizations and enterprise businesses in the US, Canada and internationally seek out our expert perspective, technical know-how and experienced, boots-on-the-ground workforce, but they stay with us for our humanity.

We deliver managed services differently. We offer flexible terms, so you pay for only the services you need. We genuinely care about our clients, and go to extraordinary lengths to build relationships that earn your trust.

Our Values

People Matter

Our people are our most valuable asset.

Customers Matter

We love our customers. We want immensely happy customers.

Principles Matter

Do the right thing, at the right time, for the right reason.

Community Matters

We give back to our community. We can, we do, and we will make a difference.

Every Interaction Matters

We are intentional with every customer moment

Lower Your Total Cost of Support By Utilizing Digital Transformation

Our Methodology

To ensure that each project we perform is successfully delivered and complete, we employ a seven-step delivery methodology that captures all of the details of your project, from start to finish.

Each phase of the process features clearly set milestones that must be met before your project can move forward — ensuring thoroughness and attention to detail every step of the way.

Discover

The Why! What is the overall goal?

Design

Identify requirements and build a plan.

Develop

Create proof of concept.

Validate

Plot implementations and test solutions.

Deploy

Start the migration or deploy the solution.

Transition

Knowledge to your team.

Support

You in ongoing management.

The Executive Team

Jim Buchanan

Founder and Chief Executive Officer

Jim began his career in Information Technology in 1984 and founded Buchanan Technologies in 1988.

Today, he directs the company’s organizational advancement and strategic development of the company. He encourages and empowers people to grow personally and professionally through the principles of servant leadership.

Stephen Sweett

President

Stephen started with Buchanan in the role of Regional Vice President and has been with Buchanan since September 2000.

He now serves as president for the company, and in this role, oversees the sales and marketing departments with a focus on new business development and existing customer growth. His strong leadership skills encourage the people of the organization to perform at their highest levels.

Doug Hansen

Chief Financial Officer

Mid-2020, Doug joined Buchanan Technologies as Chief Financial Officer. Most recently, Doug served as principal and CFO of Thomas Marshall Group, engaging in various strategic and financial consulting projects.

Prior to that, Doug held multiple other CFO and executive-level roles for companies including MedSynergies (now Optum), Accelion Health, and Perot Systems (now NTT Data). Doug began his career with Ernst & Young leading audit teams for global Fortune 500 companies.

Robert Venable

Vice President of Finance & Operations

Robert started at Buchanan Technologies in 1994 as Chief Financial Officer leading the legal, payroll and finance teams. In 2020, Robert’s role shifted to include overseeing operational aspects of the company in addition to its finances.

Robert has strong business acumen and knowledge in both the legal and financial environments and has continued to bring new ideas, processes, and cost-saving strategies to the organization.

Get Support On-Site in 24 Hours or Less

We operate 6+ North American IT help desk service centers, so you can receive assistance 24/7/365, with weekends and after-hours IT support included.

We offer local IT support in multiple languages so that our local customers are able to receive full support in their native tongue
We offer on-site technical support to ANY Zip code/Postal code in the USA and Canada

USA

3 Locations

Canada