Consulting and Support Services for Microsoft Teams
Maximize your company’s collaboration with Teams
Seamless Unified Communication and Collaboration
Buchanan’s Microsoft Teams consultants can keep your employees connected by offering an unmatched level of support. This ensures your Teams environment is always running efficiently.
Why work with Buchanan for your Microsoft Teams solution?
Buchanan has been a Microsoft Gold Partner for 20 years. When you partner with Buchanan for your Microsoft Teams needs, you will receive the best service and support in the industry.
Additionally, Buchanan can provide the following Microsoft Teams remote desktop services for your organization:
Assessment, implementation and integration of your Teams environment.
- A phased approach for a quick turnaround for your Teams solution.
Complete incident ownership and resolution for any Teams issues.
- Support for network performance related to Teams software and call quality.
Request a quote for Microsoft Teams services
Why Buchanan is a Trusted Source for Microsoft Teams Consulting
The Buchanan team aided us in an121 salon franchise project. Thomas was instrumental in managing, supporting and building the forever relationship with Buchanan. Thomas thank you for your efforts to always aid in helping create the best support strategy for the field, reliable product, and continued process improvement to keep growing. If you are looking for IT Support or need a managing partner for IT think Buchanan
Buchanan has been a significant help to us — and consistently provides expertise and IT support through their IT field services. Most importantly, they’re fast to respond no matter what the circumstances are. They have greatly simplified the process of managing IT at multiple remote office locations. I highly recommend their field support.
These guys are like family, and they were there when we really needed a managed services company to take over our IT Department. We appreciate you guys very much!
Our Microsoft Teams Services
Microsoft Teams Consulting
Buchanan is a Microsoft Gold Partner and Software Assurance Planning Services Provider in multiple categories, including Microsoft Teams.
This allows Buchanan to provide industry-leading knowledge, expertise and support for all Microsoft 365 products.
As a trusted Microsoft Teams consultant, we can easily integrate your existing Microsoft applications into your Teams infrastructure for a truly unified solution.
These applications include:
- Office 365 Suite
- Skype for Business
- And much more
Buchanan’s Microsoft Teams professional services take the time to understand your business and recommend a solution that best fits your needs.
Microsoft Teams Implementation
The first step of the implementation process involves identifying the best approach for your Microsoft Teams solution.
Once that is complete, Buchanan will handle every aspect of the Teams deployment and implementation process.
Once the platform is live across the organization, Buchanan will continue to monitor and resolve any connectivity or technical issues that may occur.
Our goal is to get your end users fully operational with Microsoft Teams in a secure and efficient manner.
Microsoft Teams Licensing:
It can be confusing to sort out licensing for your Teams solution. Buchanan’s Microsoft Teams consultants handle it for you.
Buchanan can accommodate different levels of user experience and licensing, including:
- Meeting room licenses
- Reception phone licenses
- Conferencing licenses
- And more
Additionally, Buchanan can provide ongoing assessments to ensure your Teams licensing is always accurate and up to date, saving you unnecessary licensing costs.
Advanced Support for Microsoft Teams:
Buchanan can provide unparalleled support when it comes to any Microsoft platform, including Teams.
If there is an issue with your Teams environment, Buchanan will work to resolve it. If they cannot, they will escalate the issue to Microsoft’s advanced support on your behalf.
Because of our status as a Microsoft Gold Partner, Buchanan customers do not have to wait hours or days in a queue and can provide a quick resolution to your issue.
Microsoft Teams Training:
As we assist many customers with their unified communications needs, we find that they need assistance with implementation.
They also require a detailed rollout for seamless user adoption.
Buchanan’s professional staffing team includes Microsoft Teams and Remote Assist consultants and specialists. They can walk you through every step of the implementation process.
Microsoft Teams Device Procurement:
Buchanan’s Microsoft Teams consulting services can assist with device procurement across multiple components of your Microsoft Teams solution, including:
- End point devices
- Voice gateways
- Teams room conferencing systems
Buchanan’s Microsoft Teams Support
Buchanan provides a smooth transition from the following UCaaS platforms to Microsoft Teams:
- Lync 2010/2013
- Skype for Business 2015
- Skype for Business Online
Buchanan will manage everything from the planning stages to deployment and ensure your users are properly set up and functioning in real time. We also offer remote support for Microsoft Teams.
If you are currently using a platform not listed above, please contact Buchanan today to discuss your options.
Gain Time and Efficiency
Our goal at Buchanan is to help your business get the most out of your Microsoft Teams user experience.
Let our knowledgeable staff help you find ways to reduce time and increase efficiency for team members across your company.
A Single Platform for All Communications
Leverage Buchanan’s managed services expertise to improve your communication and team collaborations.
With our assistance, your team members will learn the advantages of:
- Real time chat
- Office 365 compatibility
- Easy access to share files
- And much more
Stay Connected Wherever You Are
As remote working grows in popularity, Microsoft Teams professional services from Buchanan allow employees to be flexible and productive with Microsoft Teams remote access.
Let Buchanan’s reliable Microsoft Teams consulting services assist you with:
- Teams Desktop
Teams is a cloud-based platform that allows users access to its core components anytime, anywhere with a PC and internet connection.
- Teams On-the-Go
Employees can download the Microsoft Teams app for continuous collaboration right from their mobile device.
What Our Clients Say About our Exceptional Microsoft Teams Managed Services
Service Desk Reduces User Downtime at George Brown College
A help-desk implementation across the entire George Brown campus, that ensured that the George Brown staff could focus their efforts on their students.
Automotive Retailer Cut Costs and Increased Productivity
A Fortune 500 automotive retailer with dealerships in 14 states reduced overhead costs with Buchanan’s technical support.
City of Mississauga Undergoes SharePoint Upgrade
Buchanan provided an entire solution to upgrade and migrate Mississauga's Intranet.