Trusted By
At Buchanan Technologies, we help midmarket and enterprise organizations across the US, Canada and the world turn their technology into a powerful competitive business advantage. And we do it with extraordinary flexibility, empathy and responsiveness for our clients. When did you last say that about your IT services provider?
- We turn technology into a competitive business advantage
- We have a reputation for flexibility and adapting to our customers’ existing technology environments
- Our solutions are designed with proven, flexible service delivery models
- We serve growing organizations across the US, Canada and the world
- A different kind of managed IT services firm, we genuinely care about our clients and establish trust early in the relationship
IT Services At a Glance
Achieve all of your business goals with an experienced partner.
Fully Managed IT Services
Get your entire IT stack managed from support to cyber security and applications, so you can focus on your business.
Cloud Services
Reduce CapEx costs by migrating to the cloud. Pay for only what you use, and effortlessly add new resources.
IT Service Desk
Get instant access to IT support, worldwide, with a bilingual 24/7/365 service desk support team that resolves issues immediately.
IT Staffing
We’ll pre-screen, interview and vet all technical hires so your team only has rockstar talent.
Field IT Services
No matter where your office is, we’ll get a team on-site to troubleshoot, fix, integrate and implement any IT.
IT Projects
We take end-to-end ownership of all technology rollouts so that your project is on time and on budget.
Database Support
Improve database performance, reduce management costs, and keep your data secure.
Digital Transformation
Reduce costs, improve system performance, and automate your business workflows.
Buchanan Managed IT Services by the Numbers
Our average customer satisfaction score
On-staff IT experts for anything from consulting to support
Average tickets our service desk resolves each month
Service delivery centers across the globe
Clients who trust us:
Certifications
Leader in Applications Performance Optimization
Why Work With Buchanan?
People
Matter
Our people are our most valuable asset.
Customers
Matter
We love our customers, our customers are immensely happy.
Principles
Matter
Doing the right things, at the right time, and for the right reason.
Community
Matters
We give back to the community.
Every Interaction Matters
We are intentional with every customer moment
All the IT Services Your Business Needs, and None of What it Doesn’t
Finding the right IT services for your business can be difficult — not to mention costly.
Some of the more common options may require you to purchase all-or-nothing packages or break up services from different companies, leaving you with an inefficient and pricey experience.
But at Buchanan, we proudly offer a wide range of reliable IT solutions, uniquely tailored for exactly what your company needs – no extra fees and definitely no hassles.
Plus, every service we provide comes with our strict Service Level Guarantee – meaning total customer satisfaction is always priority #1!
A Lighter Load of IT for You Means a Heavier Focus on Your Business
Capital Expenditure Savings
Cut costs for the long term by leveraging our unique approach to managed IT solutions. We don’t simply fix the issues that crop up, we dive deep and solve them at their core.
A Single Point of Contact
With Buchanan, you’re assigned a single, dedicated expert who will field all of your support tickets and facilitate lighting-fast resolutions.
Instant Help and Assistance
With over 6 main offices in North America alone, we’re capable of delivering 24/7/365 tech support on a local level, no matter where your offices are.
On-site Support
Because our reach extends so far, we’re able to dispatch a local field tech to any city in the US and Canada. So if the issue can’t be solved remotely, you’ll have someone there to fix it in-person.
Get on-site IT services — anywhere, anytime
Not all IT issues can be fixed remotely. But getting technicians to your office can be cumbersome.
With Buchanan, you not only get field support anywhere in the US and Canada — but also a dedicated field team that owns your ticket from start to finish. No need for more than one IT managed services provider. No need for multiple tickets
There’s No Business too Big, No IT Network too Complicated. We Do it All.
Your IT systems can be complex, and distributed globally.
You shouldn’t need to engage multiple companies to meet your needs.
Buchanan is here with you, locally wherever you are, and globally with a team of IT experts ready to help you with any IT need.
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Our Partners
