Streamline operations and cut costs with award-winning patient portal solutions
Why choose Buchanan Technologies for patient portal services?
Imagine a world where your patient portal support never sleeps.
That’s what you get with our 24/7 support services. You’re not just getting a service; you’re investing in peace of mind. Our guaranteed service levels outline the minimum quality and consistency you can expect, backed by a 97% Customer Satisfaction Rating.
Say goodbye to the stress of IT issues taking too long to resolve. Your focus should be on healthcare, not troubleshooting.
Reduce the stress of appointment scheduling with our outsourced patient portal services.
Achieve peace of mind knowing your patient portal is always up and running. Our contractually guaranteed service levels ensure a minimum quality and consistency that you can rely on.
Benefit from our 97% Customer Satisfaction Rating as we work tirelessly to keep your portal accessible, secure, and efficient.
Eliminate the stress of downtime and focus on what matters most: providing exceptional patient care.
Gain the flexibility to tailor your patient portal support to your specific needs.
Our A-La-Carte Pricing Options and Customization allow you to choose the exact services you require. Streamline your operations and reduce costs by only paying for what you need.
Experience the convenience of a one-stop shop for all IT challenges, including your patient portal.
Protect sensitive patient data with our robust security measures.
Our services are NIST Compliant and follow ITIL Standards, ensuring your patient portal is secure from potential threats.
Safeguard your reputation and patient trust with our comprehensive security solutions included as part of our tailored patient portal solutions.
Experience rapid resolution with our Dedicated Field Support Ticket Management.
Once a ticket is opened, our team owns it from start to finish, eliminating the burden of follow-up.
This ensures that you, your team and your affiliates can return to your work swiftly, confident that the issue is being handled.
Achieve peace of mind with our Guaranteed Service Levels on Contracts.
If we aren’t delivering as promised, our legal documentation states we have 30 days to turn it around.
This guarantee ensures you always get the quality you expect. It also ensures total and complete good faith in our services and our dedication to you, our valued client.
Absolutely, extend your reach with our North American Footprint of On-Site Technicians.
We offer on-site technical support to any Zip code/Postal code in the USA and Canada, allowing you to tackle any IT challenge without geographical limitations.
Ensure your patient portal is always up and running and provides an exceptional patient experience.
Trust in our expertise, backed by numerous certifications such as SOC 2, NIST, and being a Microsoft Gold Partner.
These certifications are a testament to our commitment to delivering top-notch patient portal services. They also provide an extra layer of assurance, demonstrating our dedication to maintaining the highest standards in security, compliance, and service quality.
Leverage our 35+ Years in Business and Long Tenure of Clients with an average client retention of 20 years.
Our extensive experience ensures that we understand the nuances of patient portal services, allowing us to offer solutions that are both effective and reliable.
This long-standing history in the industry equips us with the insights and expertise to tailor solutions that meet your specific needs, ensuring optimal patient engagement and satisfaction.
We operate 6+ North American IT help desk service centers so that you can receive assistance 24/7/365, with weekends and after-hours IT support included.
