Patient Portal Solutions

Unlock Exceptional Care with 97% Customer Satisfaction in Patient Portal Services

Patient Portal Services Awarded Supplier

Trusted by Leading Healthcare Organizations

Achieve Seamless Patient Engagement with 35+ Years of Expertise

Streamline operations and cut costs with award-winning patient portal solutions

Why choose Buchanan Technologies for patient portal services?

Request a Quote for our Patient Portal Services

Learn More About Our Patient Portal Services

Why We're Your Best Choice for Patient Portal Services

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Satisfaction guarantee

Hear From Our Satisfied Partners

We have found Buchanan’s knowledge and customer service to be outstanding and appreciate that they are always there for us when the need arises. We highly recommend Buchanan Technologies for any IT service needs!
Kimberly A. Hobby
President, Lafe T. Williams & Associates, Inc.
We sincerely appreciate the trust and dedication that has come from the Buchanan team around our technical demands and do not hesitate in recommending them to anyone needing an IT service partner.
Business Relationship Manager
in the financial industry
Buchanan's support gives us hands-off lT management, yet peace of mind knowing our equipment and data is protected and allows us to focus on revenue-generating projects for our company.
Vice President
Service Delivery at real estate company
Having Buchanan as our IT partner has equipped us with a wide variety of skill sets and has freed up our resources to focus on driving our business forward. We appreciate their support and partnership and look forward to enhancing our IT solution with them in the future.
Corporate Sales Operation Director
in the automotive industry
The Buchanan team is very important. I’m a one man team, so everything we do is running through them.
Director of IT
Small/Mid-Size Company
We appreciate how Buchanan is focused on taking the burden off of my team for more mundane tasks.
Director of IT
Enterprise Organization

Game-Changing Features in Patient Portal Solutions

Guaranteed Service Levels for Unmatched Reliability

Imagine a world where your patient portal support never sleeps.

That’s what you get with our 24/7 support services. You’re not just getting a service; you’re investing in peace of mind. Our guaranteed service levels outline the minimum quality and consistency you can expect, backed by a 97% Customer Satisfaction Rating.

Say goodbye to the stress of IT issues taking too long to resolve. Your focus should be on healthcare, not troubleshooting.

Unlock Seamless Patient Portal Services for Enhanced Care

Get a Patient Portal Partner You Can Count On

Reduce the stress of appointment scheduling with our outsourced patient portal services.

Patient Portal Solutions

Guaranteed Uptime for Your Portal

Achieve peace of mind knowing your patient portal is always up and running. Our contractually guaranteed service levels ensure a minimum quality and consistency that you can rely on.

Benefit from our 97% Customer Satisfaction Rating as we work tirelessly to keep your portal accessible, secure, and efficient.

Eliminate the stress of downtime and focus on what matters most: providing exceptional patient care.

Customized Patient Portal Support Services

Gain the flexibility to tailor your patient portal support to your specific needs.

Our A-La-Carte Pricing Options and Customization allow you to choose the exact services you require. Streamline your operations and reduce costs by only paying for what you need.

Experience the convenience of a one-stop shop for all IT challenges, including your patient portal.

Patient Portal Solutions
Patient Portal Services

End-to-end Security for Patient Data

Protect sensitive patient data with our robust security measures.

Our services are NIST Compliant and follow ITIL Standards, ensuring your patient portal is secure from potential threats.

Safeguard your reputation and patient trust with our comprehensive security solutions included as part of our tailored patient portal solutions.

Our Other IT Services

Patient Portal FAQs

Experience rapid resolution with our Dedicated Field Support Ticket Management.

Once a ticket is opened, our team owns it from start to finish, eliminating the burden of follow-up.

This ensures that you, your team and your affiliates can return to your work swiftly, confident that the issue is being handled.

Achieve peace of mind with our Guaranteed Service Levels on Contracts.

If we aren’t delivering as promised, our legal documentation states we have 30 days to turn it around.

This guarantee ensures you always get the quality you expect. It also ensures total and complete good faith in our services and our dedication to you, our valued client.

Absolutely, extend your reach with our North American Footprint of On-Site Technicians.

We offer on-site technical support to any Zip code/Postal code in the USA and Canada, allowing you to tackle any IT challenge without geographical limitations.

Ensure your patient portal is always up and running and provides an exceptional patient experience.

Trust in our expertise, backed by numerous certifications such as SOC 2, NIST, and being a Microsoft Gold Partner.

These certifications are a testament to our commitment to delivering top-notch patient portal services. They also provide an extra layer of assurance, demonstrating our dedication to maintaining the highest standards in security, compliance, and service quality.

Leverage our 35+ Years in Business and Long Tenure of Clients with an average client retention of 20 years.

Our extensive experience ensures that we understand the nuances of patient portal services, allowing us to offer solutions that are both effective and reliable.

This long-standing history in the industry equips us with the insights and expertise to tailor solutions that meet your specific needs, ensuring optimal patient engagement and satisfaction.

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Get Support Dispatched in 24 Hours or Less

We operate 6+ North American IT help desk service centers so that you can receive assistance 24/7/365, with weekends and after-hours IT support included.

  • We offer local IT support in multiple languages so our local customers can receive full support in their native tongue.  
  • We offer on-site technical support to ANY Zip code/Postal code in the USA and Canada

USA

3 Locations

Canada

3 Locations

Europe

1 Location

Asia

1 Location

Our Partners