IT Services for Retail Companies
Improve your customer experience, transform operations, and drive growth
Customized technology solutions for the retail industry
Retail management software, point-of-sale systems, order fulfillment processes, and more all rely on highly efficient and available IT infrastructure. Ensure your operation’s success with retail IT solutions from Buchanan that help you:
- Speed up technology roll-outs
- Decrease travel and overhead costs
- Reduce downtime for high availability of services
- Leverage flexible support models for your retail technology
- Embrace digital transformation
- Enforce data protection, retention, and compliance policies
- Protect your business from today's cyber threats
- Guarantee the quality of our services with iron-clad SLAs
A Closer Look at Our Retail IT Services
Managed Cloud Services
Align your cloud initiatives with your business goals.
Digital Experience
Deliver multi-experience digital solutions that fuel customer & employee satisfaction and reduce your total cost of support.
Security Services
Solid protection for your people, assets, and technologies.
IT Service Desk
Make your users more productive and self-sufficient with customized support.
On-Site and Remote Support
Technology support when and where you need it.
IT Projects
Complete IT projects on time and on budget.
Network & Infrastructure Services
Shift the heavy lifting of day-to-day IT management and run your environment at top efficiency.
Database Management
Get 24/7 monitoring of your critical systems and ensure your databases are tuned and optimized.
Application Development
Design, develop, and implement a world-class application that is tailored to your specific business requirements.
Do You Need Retail IT Support for Multiple Locations?
Get an IT technician dispatched to your location for an emergency, or schedule IT techs to multiple locations simultaneously for an onsite project.
Get Retail IT Services & Support On-Site in 24 Hours or Less
We operate 8+ North American IT help desk service centers, so you can receive assistance 24/7/365, with weekends and after-hours IT support included.
- We offer local IT support in multiple languages so that our local customers are able to receive full support in their native tongue
- We offer on-site technical support to ANY Zip code/Postal code in the USA and Canada
USA
3 Locations 
Canada
3 Locations 
Europe
1 Location 
India
1 Location 
Why We Are Among the Top Managed IT Service Providers
Buchanan has over 750+ IT experts on staff, who are ready to assist.
Buchanan has over 8 service delivery centers across the globe.
Satisfaction guaranteed with our stringent SLAs for every project.
Buchanan has been operating for over 30+ years.
Your Reliable Source for Retail IT Solutions
Get Technical Support for Your Retail Software & Applications
Software and applications that aid in day-to-day business processes are essential to a retail company’s success.
Buchanan has experience supporting a variety of commonly-used retail software platforms, including:
- Retail management
- Order fulfillment
- Inventory management
- Customer relationship management
- Payment processing
- Point-of-sale
- Enterprise resource planning
With remote monitoring and management capabilities and 24/7 access to qualified IT technicians, technology issues will be minimized, uptime will be maximized, and critical systems will remain online.
Technology Solutions That Elevate Your Business
In retail, it’s imperative you leverage innovative and robust technology solutions to give your company a competitive edge and provide the best consumer experience.
Buchanan offers a variety of IT services and solutions that establish a modern digital workplace, streamline customer and employee support, reinforce your cyber defenses, and more.
Why Work With Buchanan for Your IT and
Retail Services Needs?
Our People
Matter
Our people are our most valuable asset.
Customers
Matter
We love our customers. We want immensely happy customers.
Principles
Matter
Do the right thing, at the right time, for the right reason.
Community
Matters
We give back to our community. We can, we do, and we will make a difference.
Don't Waste Resources on Temporary Fixes to Your Business's IT Problems
Request a free consultation today
