Testimonials
Testimonials
On-Demand Dispatch
“The managers at the locations that John supports have always been complimentary of his knowledge, attitude and willingness to resolve their open issues. In addition, my request of his presence on priority issues has always been honored. I appreciate the willingness to be a partner and I know I can call on him without hesitation or concern.”
IT Service Desk 24/7 x 365
“We’re extremely happy with what Buchanan was able to do for us, and we are finally able to provide our users with round-the-clock support. Buchanan came in and provided us with the discipline and expertise needed to get us on track. Our users are happy and better supported. It’s changed the way our business operates for the better.”
Staffing – Contracts, Contract-to-Hire, Direct Hire
“We were excited about entering the flourishing DFW market, but trying to fulfill such an excess number of positions with highly skilled professionals was daunting. Thankfully, we were able to explain our specific needs to Buchanan and trust them to source out the very best candidates. It’s great when you can lean on a company like that, and it allowed us make a smooth transition into our new office.”
IT Service Desk
“Excellent and Fantastic service as always.”
Managed Backups
“Due to the changing needs of our business, infrastructure designs had to be modified and new plans implemented quickly and often. Buchanan’s expertise in Managed Back Ups and their flexibility allowed us to quickly make changes with minimal impact to project costs or timelines.”
IT Service Desk
“Beth is the COOLEST!”
SharePoint Contractors & Development
“Another successful, professional, and innovative engagement with Buchanan. Our city staff love the new look!”
IT Service Desk
“Michelle is so great and helpful. I appreciate her so much. She should win the great employee award! Seriously – she is awesome, quick, efficient, and courteous.”
IT Service Desk
“Buchanan’s flexibility to use their existing ticketing tool without any capital outlay, their proven processes and certifications, and their reporting functionality has made a huge impact both financially and on our ability to deliver excellent service to leadership and end users.”
Staffing – IT Contractors
“Over the last 9 years Buchanan has been our valued partner in providing Professional Service resources in building a wide range of application solutions. We have been and continue to be impressed with their expertise.”
Staffing – IT Contractors
“Buchanan has been a key business partner since 2007, providing professional staffing resources. We are impressed with Buchanan’s service levels and responsiveness to our ever-changing IT needs.”
On-Demand Dispatch
“Buchanan’s Field Services Team provides a truly turnkey IT support solution. They’ve reduced the technical downtime that our branch locations were experiencing and reduced the expenses of sending a technician from our corporate offices.”
Database & Applications
"After eight months of working with various vendors, Ahmed was engaged and solved the issue in two days.”
Database & Applications
“Ahmed's vast knowledge of the Oracle technologies and performance implications across the product suite is inspiring! He is the most credible technical authority for anything performance-related on the database, application server and applications at Oracle.”
Database & Applications
“We struggled with a production issue for more than 6 months, resulting in frequent outages. After engaging Ahmed, the issue was resolved in a week.”
Database & Applications
“We signed on for a two-week engagement and soon into our partnership, their depth of knowledge and skills got results we had never seen before. They can deliver the best user experience solutions. In addition, they really root into the system so that we can customize it in accordance with our needs.”
Database & Applications
“Our production ERP System would freeze every morning during peak loads. After trying multiple vendors, Ahmed and his team were engaged and determined the root cause in one day; the issue disappeared after implementing the suggested changes.”
