Testimonials

Testimonials 2019-01-22T18:08:08+00:00

testimonial

On-Demand Dispatch

“The managers at the locations that John supports have always been complimentary of his knowledge, attitude and willingness to resolve their open issues. In addition, my request of his presence on priority issues has always been honored. I appreciate the willingness to be a partner and I know I can call on him without hesitation or concern.”

VICE PRESIDENT
AUTOMOTIVE DEALER GROUP

testimonial

IT Service Desk  24/7 x 365

“We’re extremely happy with what Buchanan was able to do for us, and we are finally able to provide our users with round-the-clock support. Buchanan came in and provided us with the discipline and expertise needed to get us on track. Our users are happy and better supported. It’s changed the way our business operates for the better.”

MIKE DRZYCIMSKI
DIRECTOR NETWORK OPERATIONS,
COLONIAL SAVINGS & LOAN

testimonialStaffing – Contracts, Contract-to-Hire, Direct Hire

“We were excited about entering the flourishing DFW market, but trying to fulfill such an excess number of positions with highly skilled professionals was daunting. Thankfully, we were able to explain our specific needs to Buchanan and trust them to source out the very best candidates. It’s great when you can lean on a company like that, and it allowed us make a smooth transition into our new office.”

TIM GARFIELD
CHIEF INFORMATION OFFICER
NEOVIA LOGISTICS

testimonialOn-Demand Dispatch

“Buchanan’s Field Services Team provides a truly turnkey IT support solution. They’ve reduced the technical downtime that our branch locations were experiencing and reduced the expenses of sending a technician from our corporate offices.”

LISA LORETO
VICE PRESIDENT, DIRECTOR OF FACILITIES, PRIMELENDING

testimonialIT Service Desk

“Excellent and Fantastic service as always.”

HELP DESK USER
HKS, INC.

testimonialManaged Backups

“Due to the changing needs of our business, infrastructure designs had to be modified and new plans implemented quickly and often. Buchanan’s expertise in Managed Back Ups and their flexibility allowed us to quickly make changes with minimal impact to project costs or timelines.”

ANDREW MYERS
DIRECTOR OF INFORMATION TECHNOLOGY
CHEAPER THAN DIRT GUNS, LLC

testimonialIT Service Desk

“Beth is the COOLEST!”

HELP DESK USER KUNI AUTOMOTIVE

testimonialSharePoint Contractors & Development

“Another successful, professional, and innovative engagement with Buchanan. Our city staff love the new look!”

PROJECT MANAGER
LARRY TYNDALL, CITY OF MISSISSAUGA

testimonialIT Service Desk

“Michelle is so great and helpful. I appreciate her so much. She should win the great employee award! Seriously – she is awesome, quick, efficient, and courteous.”

HELP DESK USER
HKS, INC.

testimonialIT Service Desk

“Buchanan’s flexibility to use their existing ticketing tool without any capital outlay, their proven processes and certifications, and their reporting functionality has made a huge impact both financially and on our ability to deliver excellent service to leadership and end users.”

DIRECTOR, I.T. PLANNING & CLIENT SERVICES
RYAN BURTON – HUMBER COLLEGE INSTITUTE OF TECHNOLOGY AND ADVANCED LEARNING

testimonialStaffing – IT Contractors

“Over the last 9 years Buchanan has been our valued partner in providing Professional Service resources in building a wide range of application solutions. We have been and continue to be impressed with their expertise.”

DIRECTOR OF INFORMATION SERVICES
PEEL REGIONAL POLICE
ROB MORRONE

testimonialStaffing – IT Contractors

“Buchanan has been a key business partner since 2007, providing professional staffing resources. We are impressed with Buchanan’s service levels and responsiveness to our ever-changing IT needs.”

SVP INFORMATION TECHNOLOGIES DIVISION
JACK PLONIEN