IT Helpdesk Services
in Mississauga

"Thank you to the Buchanan team for a successful migration VOP, which is another example of great teamwork and expertise from various teams. We were able to get through all hurdles on this complex project that touched order to cash process including GOP and user experience in iStore. Buchanan offered support with a sense of urgency and quick resolutions from VOP development and AMS teams. Thank you all again for all your efforts, dedication and ownership."

"All 6 database upgrades to 19c were a great success! All of them went live on time without any issues and no post go live issues. We are thankful for your efforts and appreciate the successful and flawless execution. This has demonstrated why Buchanan is considered a highly competent, trusted and reliable partner."

"Thanks to the Buchanan team for the successful and on time upgrade from Oracle EBS version 12.1.3 to 12.2.10. Because of your effort, dedication, and flawless delivery, there was 100% customer satisfaction with the project."

"I want to say a big thank you for your work with the 19c DB upgrade and data center migration projects. Both projects were handled very well with high level of professionalism. We appreciate all the flexibility your team offered with changing dates and other obstacles. These projects would not have been as successful as they were without Buchanan's expertise and dedication. Thank you again for all your help and look forward to continuing our partnership in the future."

"We want to thank you for your help with our successful R12 upgrade! Not only did we finish the go-live in time, but we managed with few business disruptions. Buchanan's hard work and efforts are very much appreciated. The dedication that each of you has shown to the project and all your accomplishments are highly valued by our company."

“We signed on for a two-week engagement and soon into our partnership, their depth of knowledge and skills got results we had never seen before. They can deliver the best user experience solutions. In addition, they really root into the system so that we can customize it in accordance with our needs."

“Buchanan's vast knowledge of the Oracle technologies and performance implications across the product suite is inspiring! Ahmed is the most credible technical authority for anything performance-related on the database, application server and applications at Oracle.”

“After eight months of working with various vendors, Buchanan was engaged and solved the issue in two days.”

“We struggled with a production issue for more than 6 months, resulting in frequent outages. After engaging Buchanan, the issue was resolved in a week.”

“Our production ERP system would freeze every morning during peak loads. After trying multiple vendors, the Buchanan team was engaged and determined the root cause in one day; the issue disappeared after implementing the suggested changes.”

"Buchanan's Application and Database Managed Services played a crucial role in optimizing and streamlining our payroll processing. Their expertise powered the handling of over 75 million paychecks and $130 billion in electronic disbersement and payments across 200 global jurisdictions. Thank you, Buchanan."