IT Helpdesk Services
in Mississauga

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helpdesk services in Mississauga

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Find out what our clients are saying about our IT helpdesk Support Services in Mississauga.

"Thank you to the Buchanan team for a successful migration VOP, which is another example of great teamwork and expertise from various teams. We were able to get through all hurdles on this complex project that touched order to cash process including GOP and user experience in iStore. Buchanan offered support with a sense of urgency and quick resolutions from VOP development and AMS teams. Thank you all again for all your efforts, dedication and ownership."
IT Director in the manufacturing industry
"All 6 database upgrades to 19c were a great success! All of them went live on time without any issues and no post go live issues. We are thankful for your efforts and appreciate the successful and flawless execution. This has demonstrated why Buchanan is considered a highly competent, trusted and reliable partner."
IT Director in the manufacturing industry
"Thanks to the Buchanan team for the successful and on time upgrade from Oracle EBS version 12.1.3 to 12.2.10. Because of your effort, dedication, and flawless delivery, there was 100% customer satisfaction with the project."
Head of IT in retail industry
"I want to say a big thank you for your work with the 19c DB upgrade and data center migration projects. Both projects were handled very well with high level of professionalism. We appreciate all the flexibility your team offered with changing dates and other obstacles. These projects would not have been as successful as they were without Buchanan's expertise and dedication. Thank you again for all your help and look forward to continuing our partnership in the future."
Director, ERP Applications in the manufacturing industry
"We want to thank you for your help with our successful R12 upgrade! Not only did we finish the go-live in time, but we managed with few business disruptions. Buchanan's hard work and efforts are very much appreciated. The dedication that each of you has shown to the project and all your accomplishments are highly valued by our company."
Information Technology Director in the electronics industry
“We signed on for a two-week engagement and soon into our partnership, their depth of knowledge and skills got results we had never seen before. They can deliver the best user experience solutions. In addition, they really root into the system so that we can customize it in accordance with our needs."
Fortune 500 electronics company
“Buchanan's vast knowledge of the Oracle technologies and performance implications across the product suite is inspiring! Ahmed is the most credible technical authority for anything performance-related on the database, application server and applications at Oracle.”
Principal Performance Engineer, Oracle Corporation
“After eight months of working with various vendors, Buchanan was engaged and solved the issue in two days.”
Director of global financial institution
“We struggled with a production issue for more than 6 months, resulting in frequent outages. After engaging Buchanan, the issue was resolved in a week.”
Leading provider of payroll & HR solutions
“Our production ERP system would freeze every morning during peak loads. After trying multiple vendors, the Buchanan team was engaged and determined the root cause in one day; the issue disappeared after implementing the suggested changes.”
Global provider of service solutions to the power generation industry
"Buchanan's Application and Database Managed Services played a crucial role in optimizing and streamlining our payroll processing. Their expertise powered the handling of over 75 million paychecks and $130 billion in electronic disbersement and payments across 200 global jurisdictions. Thank you, Buchanan."
VP Product Development, Global Financial Technology Provider

Buchanan’s Help Desk Support Services in Mississauga

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Buchanan has over 750+ IT experts on staff, who are ready to assist

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Buchanan has over 8 service delivery centers across the globe.

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Satisfaction guaranteed with our stringent SLAs for every project.

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Buchanan has been operating for over 30+ years.

IT Helpdesk Services in Mississauga

100% Satisfaction Guarantee

Receive an IT support experience you love. 

At Buchanan, people come first. Our satisfaction guarantee ensures that your business receives a level of support that meets your expectations and provides a high return on investment. 

If you aren’t satisfied with your service experience, our teams will work with you to make it right. That’s a promise.

Trust Buchanan to manage your IT help desk and support needs throughout the entire support lifecycle.

Certified Help Desk Excellence

Our award-winning help desk teams are internationally recognized as leading high-quality support providers.

Work with an IT help desk in Mississauga that’s: 

  • HDI Team certified 
  • Multiple HDI Team Certified Pinnacle of Excellence awards
  • Adherence to best-in-industry ITIL standards for support services
  • Compliant with international regulations and best practices like GDPR and NIST
  • CompTIA A+ certified
  • Microsoft Gold partnership
IT Help Desk in Mississauga
IT helpdesk Support Services in Mississauga

Custom Packages For Every Business

We tailor our customizable, affordable IT helpdesk services offerings to suit your unique business environment and budget.

Quality Assurance includes:

  • Quality Assurance team
  • Customer satisfaction surveys and follow-up
  • Monitoring of calls and tickets
  • In-depth ticket review process
  • 1:1 coaching

Buchanan Technologies

IT Helpdesk Services in Mississauga

77 City Centre Drive, East Tower, Suite 503, Mississauga, ON L5B 1M5
Request a Quote: (888) 730-2774

Get IT Solutions for your offices in Toronto, Markham, Vaughan, Scarborough, Etobicoke, and more!

USA

3 Locations

Canada

3 Locations

Europe

1 Location

Asia

1 Location

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