IT Infrastructure Support
When onsite projects arise, our proactive technicians take quick action.
We arrive at your location within 24 hours to provide effective resolutions.
Buchanan’s field techs can provide onsite solutions covering anything from:
- Computer repair
- Cabling projects
- Office relocations
- Technical support
- Wireless implementation
We can also provide you with a dedicated IT specialist who will oversee issue resolution for your business. Great for businesses who don’t need a full time IT tech.
Avoid downtime and maintain enterprise operations with 24/7/365 IT assistance from our helpdesk. Our helpdesk remains open after hours and on weekends and holidays to help you maintain business continuity.
Our HDI Team-certified IT specialists provide support for:
- Mobile devices
- Phone systems
- Application support
- Computer-related issues
- Cloud computing support
- Network connectivity and WiFi support
- Email and other administrative processes
- Installation, patches and updates for hardware and software
Backed by 30 years of experience, our tech support company consults you and integrates the latest technology into your workflow to keep your business running smoothly.
Our specialties include:
- Ongoing server support
- IaaS and SaaS integration
- Automation of IT processes
- Managed backup of crucial data
- Reliable managed desktop services
- Managed IT Services
From continuous server monitoring to expansion efforts, let San Antonio’s IT support specialists oversee your infrastructure.
Dedicated issue resolution
Regular security patch application
Monthly transparency and metric reports
Strategic Disaster Recovery
Leave the management of your data to us.
We regularly monitor your system and perform backups to secure your data in case of unforeseen events.
Our trustworthy IT support specialists help you mitigate risk with systematic backup and disaster recovery solutions.
We have our heads in the cloud to facilitate migration processes for your business. Our San Antonio tech support team simplifies the transition with reliable cloud support.
Let Buchanan assist you with:
- Proactive disaster recovery
- Management of critical data
- Cloud infrastructure support
- Trustworthy managed cloud services
Buchanan’s team of IT experts take the guesswork out of network management with a service you can depend on.
We will provide you with regular updates on the health of your network through our continuous monitoring and reports.
Additionally, our cybersecurity specialists take charge of your internal network to keep viruses and malware at bay while ensuring crucial data is frequently backed up.
Malware protection, threat detection and ransomware removal are just some of the services our cybersecurity team performs on a daily basis. Trust Buchanan to keep your systems secure.