Businesses today rely heavily on IT strategies. Unfortunately, many businesses don’t place enough focus on IT problems that could be affecting their business processes and security.
Taking some basic measures can solve a variety of issues and help prevent risks, downtime, and troubleshooting.
The majority of technology problems have easy solutions and complex IT challenges can be mitigated with strong IT strategies.
Any business owner who wants to streamline their IT processes has to address the most common technology problems in the workplace first.
Here are the 5 most common IT problems and how to solve them.
1. Lack of Employee (Internal) Security Measures
Perhaps the most serious technology issue in business is employee security. In fact, 48% of all data breaches are because of negligent employees (CoxBlue). Employees carry sensitive data with them all the time, and can easily lose data to:
- Phishing attacks
- Weak passwords
- Unauthorized access to information
To mitigate this risk, it’s important to create a map of who has access to sensitive information within the company’s computer network, and restrict access when necessary.
To tackle weak passwords and phishing attacks it’s important to educate your employees and implement policies such as BYOD (Bring Your Own Device Policy).
2. Outdated Equipment and Software
Using outdated equipment and software is another big IT problem in business. This is especially true for small businesses. A lot of business owners can suffer from the complexities of integrating new hardware or software into their existing network. Budgetary restraints are also a huge pain point that small businesses face.
It’s important to have regular maintenance done on your current devices and to use support services whenever necessary.
As a best practice, it’s always best to consult with IT experts. By getting outside help you can limit your IT spend and work within your budget. IT experts will also prevent any errors like crashing, freezing, and slow performance.
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3. New Technology Integration
Before introducing new technology to a business, take the time to evaluate the current hardware to determine if it’s compatible and upgrade where necessary to avoid integration issues.
This can be accomplished easily by enlisting assistance from your current tech support or consulting with a managed service provider. It is even advisable to ask which new technology should be integrated before purchasing to make the transition easier and to ensure it is a wise investment.
4. Data Loss and Recovery
The risk of data loss is a fear that most businesses face regularly. It was reported that losing 100 files can cost a company between $18,000 – $35,730.
Data can be lost from a number of events such as a:
- Power outage
- Cyber attack
- Equipment malfunction
- Human error
Having a disaster recovery plan in place that incorporates the use of a cloud-based data backup is essential to prevent data loss and losing lots of money,
Using a reputable cloud service with layers of security can allow a business to store sensitive information without the fear of losing that data. A disaster recovery plan should include:
- Backup, disaster, and business continuity plan
- IT support contacts
- Backup servers
- Cloud services
- External storage
5. A Lack of Comprehensive Solutions
The world of business moves at a fast pace and it can be tempting to keep applying a simple fix to technology issues in business. Unfortunately, applying a “band-aid” style solution will only cover up the root of the problem.
If the same issues keep happening, that means it’s time for a comprehensive solution. Find the root of the problem and eradicate the issue by either replacing equipment and software, or addressing a potential security risk.
To uncover the root of an IT problem, it’s critical to use performance metrics and KPIs. These will create a baseline as well as a directive of why something has happened and how to prevent it from happening again.
One of the easiest ways to overcome problems with IT is to outsource to a managed services company with plenty of insight regarding today’s technology and how to deal with common technology problems as well as emergency IT issues that can arise without warning.
Outsourcing can allow a business to focus more on their daily workflow and less on having to manage IT issues in-house. Free up time and manpower with this simple and effective step to streamline your business process.
Business owners who want to stay ahead of technology issues in business should enlist the professional IT services of MSP and help prevent issues before they occur and manage developing situations immediately to mitigate security risks.
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