Scarborough IT
Helpdesk Services
Drive User Productivity by Handling IT Issues with Ease
Resolve recurring IT problems with Buchanan’s award-winning 24/7 helpdesk support services.
Why work with Buchanan for helpdesk services in Scarborough?
- Resolve your issues before they become a problem with a 24/7/365 IT helpdesk in Scarborough.
- Access to trained IT experts with over 30 years of experience who can solve a wide range of technical problems.
- Field techs can be on-site in Scarborough within hours for problems that can’t be solved remotely.
- #1 IT helpdesk provider in North America, receiving the Pinnacle of Excellence award for outstanding service.
- Buchanan follows ITIL service desk standards, and all service reps are HDI certified.
- Level 1 support teams are ready to tackle your IT issues and solve them instantly with Buchanan’s IT helpdesk support services.
- Our HDI-certified experts are leaders in resolving IT issues to get your team back at work within minutes.
Get More Information On Our IT Help Desk Service In Scarborough
Accelerate Your Productivity with Buchanan’s Outsourced Helpdesk Support in Scarborough
Join the Businesses that Use
Buchanan’s IT Help Desk Services
Our Helpdesk Services
When IT issues slow you down get them resolved quickly.
Get helpdesk services in Scarborough that are available any time you need them with 24/7 bilingual remote support.
Highly trained technicians will be able to help you and your team resolve any technical issue including:
- Account administration
- Network connectivity support
- Application support
- Hardware/software support
- Mobile device support
- And so much more
Our onsite support services can be 100% customized to your business needs.
- Urgent Support: Get field technicians with over 15 years of experience to your location, anywhere in North America, within 24 hours.
- Full Service Technician: Support your staff without the cost of hiring in-house. Get a dedicated Scarborough consultant or technician with flexible scheduling at your office.
- IT Projects: Get experts onsite to support your office relocations, network connectivity, break/fix, and other IT projects that you’re tackling.
Solve IT issues as soon as they happen and get your team back on track.
Whether your team is working at home or in office, technical difficulties can be resolved 100% remotely.
Through remote access technology, our technical support staff can troubleshoot any problem.
Get insight into IT issues that your end users are facing with Buchanan’s in depth reporting functions that track:
- Ticket resolution rate
- Time to close ticket rates
- Resolve your top 10 issues
- And much more
Buchanan’s IT helpdesk support services aren’t just for network issues, it’s for full-stack managed IT services. We have your hardware and software covered as well.
Get support for your entire infrastructure so you never lose productivity from IT issues and inefficiencies again.
Our help desk specialists can assist with:
- Desktop and laptop computers
- Printers
- Phone systems
- Office 365
- Virus and spyware services
- Software application support
- And much more
Choose Experience. Choose Buchanan.
Buchanan has over 750+ IT experts on staff, who are ready to assist
Buchanan has over 8 service delivery centers across the globe.
Satisfaction guaranteed with our stringent SLAs for every project.
Buchanan has been operating for over 30+ years.
Customized Helpdesk Support to Fit Any Need or Budget
Why pay for services you don’t need? With Buchanan’s IT help desk outsourcing packages, you can choose the service levels that fit your business.
We offer four helpdesk packages:
- Customized Helpdesk: IT solutions designed specifically to your business, dedicated, and on-site at your location.
- Fully Dedicated Helpdesk Services: Get a managed helpdesk solution with agents who are 100% dedicated to your business and are available 24/7/365.
- Leveraged Helpdesk Services in Scarborough: Share helpdesk support resources to cut costs and maintain your budget.
- Hybrid Helpdesk: Get the best of both worlds with dedicated agents during business hours and a leveraged team after hours.
Learn More About The Benefits Of
IT Help Desk Services In Scarborough
A Fortune 500 automotive retailer with dealerships in 14 states reduced overhead costs with Buchanan’s technical support.
A help-desk implementation across the entire George Brown campus, that ensured that the George Brown staff could focus their efforts on their students.
Buchanan provided an entire solution to upgrade and migrate Mississauga’s Intranet.
Buchanan’s IT Helpdesk Services In Scarborough
77 City Centre Dr Tower,
Suite 503
Mississauga, ON L5B 1M5
Request a Quote: (888) 730-2774
USA
3 Locations
Canada
3 Locations
Europe
1 Location
India
1 Location