Resource Center

Servicing 300+ locations across 30 states, this large-scale rollout succeeded through expert staffing, rapid hiring, and on-time field execution. Buchanan combined project management and recruiting agility to meet aggressive timelines and exceed service expectations.

After weeks of ERP instability and slow analytics, Buchanan identified the root cause in just four hours. We eliminated daily outages, optimized ETL performance by 94%, and delivered a 63% cost reduction, transforming operations and setting up a leading outdoor retailer for scalable growth.

A global energy provider lacked real-time technician visibility and faced rising AWS costs. Buchanan delivered a mobile app with offline sync, live updates, and multilingual support, connecting 4,000+ technicians worldwide.

This EdTech leader consolidated 300+ cloud environments into 10 servers, cutting monthly cloud spend by hundreds of thousands, improving application performance, and building a scalable, future-ready foundation for thousands of schools across the country.

This automotive manufacturer cut ERP order processing from minutes to sub-seconds, scaled order volume by 20X, and eliminated outages, modernizing operations with Oracle Cloud to boost customer satisfaction and drive long-term digital growth.

This global retailer reduced ERP downtime by 80%, cutting upgrade windows from days to under 24 hours, while improving performance, boosting security, and enabling smoother future updates through Buchanan’s full-cycle optimization approach.

By combining 24/7 service desk, depot services, and on-site support, this transportation leader achieved 98% satisfaction, supporting 7,500+ users and 250+ locations with a scalable, integrated IT solution across North America.

Facing daily ERP outages, this national retailer eliminated downtime and cut ETL processing by 94%, achieving SLA-compliant uptime and 63% cost savings through Buchanan’s proactive application review and ongoing managed services support.

Supporting 50,000 users across the Americas, this healthcare manufacturer achieved 98% satisfaction and resolved 34,000 annual incidents by partnering with Buchanan for tailored service desk, field support, and large-scale rebranding execution.

Amid a major digital overhaul, this nuclear energy leader sourced AI and project talent, accelerating chatbot development, reducing delays, and cutting costs while maintaining momentum across high-impact transformation initiatives.

By automating IT support with BuchananXM, Humber College cut costs by 25% in the first month, resolving 35% of tickets via chatbot, reducing per-ticket costs by 67%, and improving speed-to-answer and service coverage.

This nonprofit radio association cut IT costs by 25% year-over-year with an Azure file migration, saving up to 75% on virtual machines while improving data security through encryption, access controls, and activity logging.

By introducing scheduled onsite support, this 700-person architectural firm improved remote office efficiency, reduced IT downtime, and boosted employee satisfaction, gaining the consistency of a full-time technician without the overhead of hiring one.

To modernize internal communications, this municipality launched a mobile-friendly SharePoint intranet, enhancing usability, aligning with brand design, and delivering a responsive, staff-approved experience without disrupting its 19-server infrastructure across development, test, and production environments.

Launching physical stores, this online retailer built a scalable IT infrastructure from the ground up, gaining a virtualized environment, 24/7 managed support, and seamless connectivity between online and in-store operations with minimal internal resources required.