Blog Post by Buchanan Technologies
Aug 5, 2026, 9:40:48 AM13 min read
Things to Consider When Choosing a Managed Service Provider
Two companies can both call themselves an MSP and deliver almost nothing in common. One ...
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Jul 29, 2026, 9:29:53 AM7 min read
Choosing an Oracle Cloud Infrastructure Services Provider: Our Take on What the 2026 Gartner® Market Guide Says
Choosing an IT partner for a highly specialized environment brings inherent risk. Oracle ...
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Jul 15, 2026, 7:43:50 AM6 min read
How a Unified Service Desk Improves ITSM Maturity
How a Unified Service Desk Improves ITSM Maturity If your service desk is still ...
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Jun 30, 2026, 9:23:41 AM7 min read
Application Portfolio Management: How Enterprises Unlock Value From Existing Technology
At the heart of every digital enterprise is a growing portfolio of business applications ...
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Jun 18, 2026, 10:56:27 AM7 min read
The Importance of XLAs (and SLAs) in IT Service Management
Many IT businesses are using service level agreements to decide the quality of what ...
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Jun 4, 2026, 7:42:24 AM12 min read
10 Oracle EBS Cost Optimization Strategies That Deliver Results
Not quite ready to move to the cloud, but seeking the most effective ways to maximize ...
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May 12, 2026, 1:22:19 PM6 min read
Breaking the Silo: Six Ways to Connect Field Service and Service Desk
A customer reports a critical network failure. The service desk agent initiates a ticket ...
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Apr 10, 2026, 8:29:48 AM7 min read
Transforming Help Desk Delivery with AI-Powered Chatbots and Predictive Monitoring
In the current enterprise scenario, the service desk is an indispensable part of digital ...
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Mar 2, 2026, 7:00:02 AM6 min read
Why Database Visibility Matters for Application Reliability
Unlocking Reliability - The Power of Database Observability Enterprise applications ...
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Feb 16, 2026, 1:09:33 PM6 min read
How to Choose the Right Database Support Partner
Looking for a Database Support Partner? Here’s What Really Matters. In modern ...
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