Depot Services for Secure
IT Asset Management
Centralized Depot Solutions for Secure Storage, Configuration, and Deployment
Inventory Management and Reporting – in Your ITSM Tenant
- Inventory Level Alerts
- Items tracked by status
- Replenishment Services based on client processes
- Optional integration with Service Desk
- Inventory Service Levels
- Inventory Reporting
- CMDB Integration available
- Monthly Operational Reporting
Scalable and Secure Solution for all Your Asset Management Needs
Multiple high-security, climate-controlled locations with pre-staging and onsite services for your specific hardware storage and business process needs. Our Depot Services team manages your asset inventory, provides the necessary supporting services including receipt and documentation of hardware, procurement of additional hardware needed, asset and network configuration as required, storage, packaging and shipment, and reporting.
Optimizing IT Operations for a
Leading Retailer
A national freight transportation leader responsible for thousands of shipments per minute needed reliable IT support across its North America.
Supported Hardware
- Desktop and laptop PCs
- IP Phones
- End-user mobile devices – tablets and phones
- End-user peripheral devices – keyboards, docking stations, other items
- Switches, routers, and wireless access points
- Point of sale (POS) systems
- Other network and peripheral devices
