Frequently Asked Questions
About Staff Augmentation Services
What is IT staff augmentation, and how does Buchanan Technologies implement it?
IT staff augmentation is a strategic approach where businesses supplement their in-house IT teams with external professionals to address specific skill gaps or project needs. Buchanan Technologies offers flexible and scalable IT staffing solutions, providing rapid access to qualified IT contractors, subject matter experts, and niche technology specialists. Our services include contract, contract-to-hire, and direct hire models, ensuring businesses can efficiently meet an organizations’ IT objectives without long-term commitments.
How does staff augmentation differ from managed IT services?
Staff Augmentation:
- Involves hiring external IT professionals to work alongside your in-house team.
- Offers flexibility to scale teams up or down based on project demands.
- Your organization retains full control over project management and delivery.
- Ideal for filling temporary skill gaps or handling workload spikes.
- Common for short-term projects, pilot programs, or urgent support needs.
- The provider supplies the resource, but you manage them. They are not a full-time employee for your organization.
Managed IT Services:
- Outsources the entire IT function or specific services to a third-party provider.
- The provider is responsible for managing, maintaining, and optimizing the IT environment.
- Typically involves a contract between 3-5 years with defined service-level agreements (SLAs).
- Best suited for organizations seeking to reduce internal IT workload and focus on core business activities.
- Offers proactive monitoring, support, cybersecurity, and strategic IT planning.
Staff augmentation provides on-demand talent while maintaining internal control; managed IT services offer a turnkey solution where the provider takes ownership of IT outcomes. Buchanan Technologies offers both managed IT & Staff Augmentation models, allowing businesses to choose between maintaining control over their projects with staff augmentation or entrusting their IT operations entirely through managed services.
What types of IT roles can Buchanan Technologies help fill?
Buchanan Technologies specializes in sourcing a wide array of IT professionals, including:
- Specialists in technologies like Oracle, Microsoft, AWS and ServiceNow
- Service desk agents and desktop support
- IT contractors for short-term projects
- Contract-to-hire candidates for long-term evaluation
- Direct hires for permanent positions
- Project-specific experts for deployments and rollouts
Our extensive network ensures that businesses can find the right talent tailored to their specific technological needs.
What are the benefits of using Buchanan's IT staff augmentation services?
Partnering with Buchanan Technologies for IT staff augmentation offers several advantages:
- Rapid placement of qualified candidates
- Access to a vast network of IT professionals
- Flexible scaling of teams based on project demands
- Cost-effective solutions without long-term commitments
- Streamlined onboarding and offboarding processes
- Expertise in handling HR-related concerns
These benefits enable businesses to address IT challenges efficiently and effectively.
How does Buchanan ensure the quality of its IT candidates?
Buchanan Technologies employs a rigorous 10-step recruiting process to vet and select top-tier IT professionals. This methodology includes comprehensive screening, technical assessments, and cultural fit evaluations. Additionally, we offer a 30-day guarantee to ensure client satisfaction, demonstrating their commitment to quality and reliability. If a client is not happy, we will replace the resource.
How does Buchanan's IT staff augmentation compare to competitors?
How does Buchanan’s IT staff augmentation compare to competitors?
- Personalized Approach: Buchanan builds long-term client relationships with tailored staffing solutions that emphasize flexibility and responsiveness, unlike larger firms with rigid models.
- Comprehensive Vetting Process: Employs a rigorous 10-step recruiting process to ensure technical expertise and cultural fit, backed by a rare 30-day quality guarantee.
- Broad Technical Coverage: Specializes in diverse technologies including Microsoft and Oracle, supporting both niche roles and high-volume staffing needs.
- Multiple Engagement Models: Offers contract, contract-to-hire, and direct-hire options, while many competitors are limited to fewer or project-based hiring models.
- Integrated IT Services Capability: As a full-service IT provider, Buchanan offers added value through managed services, consulting, and project delivery alongside staff augmentation.
Buchanan Technologies combines speed, quality, and flexibility with a deep array of IT expertise, setting it apart from larger, less agile staffing competitors.
