A visionary electronics reseller—managing a vast, dynamic catalog from industry leaders like Apple, Toshiba, and IBM—partnered with Buchanan Technologies to future-proof its operations. When faced with the intricacies of real-time pricing shifts, multi-brand inventory, and global demand fluctuations, the company embraced Buchanan’s expertise to transform workflows, unlock scalability, and sharpen competitive agility.
As a high-volume electronics reseller, the company managed complex, time-sensitive workflows where precision and speed played a critical role. Their manufacturing planning cycle, vital for supply chain agility, required over 10 hours to complete.
Meanwhile, their order booking platform exceeded industry benchmarks for transaction times, creating friction in the customer journey. Recognizing the need to accelerate decision-making, reduce order abandonment rate, and enhance digital responsiveness, they collaborated with Buchanan Technologies to transform these core systems—turning operational rigor into a competitive advantage.
Buchanan Technologies delivered a comprehensive performance transformation for the reseller through a three-pronged strategic approach with technical enhancements.
Buchanan re-engineered the reseller’s manufacturing planning system through:
Buchanan optimized the web order booking application, dramatically reducing booking times.
Buchanan also improved supplier catalog management. This included:
The solutions implemented by Buchanan Technologies delivered substantial improvements, significantly enhancing the reseller’s operational efficiency and performance. Specifically:
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