Buchanan’s Recipe for Success

In the fast-paced restaurant industry, efficiency is crucial for success.

Key Metrics

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Improvement in Online Portal Performance

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Reduction in OCI Costs

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BI Reporting Cycle (From 10-12 Hours)

Always a Proactive Approach

A leading restaurant group partnered with Buchanan Technologies to optimize its IT environment and prepare for a significant acquisition. Buchanan’s proactive approach delivered impressive performance gains and substantial cost savings.

Identifying the Bottlenecks

While the company didn’t report any specific problems when they onboarded Buchanan as their Managed Services Provider (MSP), Buchanan’s standard review uncovered valuable insights. Our analysis revealed that their Business Intelligence (BI) and reporting jobs had the potential for significant improvement, with runtimes of up to 10 hours. These insights were particularly relevant given their upcoming plans for a major acquisition, as the existing performance could have led to increased OCI costs and resource consumption

Buchanan’s Solution for Optimization

Buchanan Technologies provided effective application-managed services (AMS) and implemented a robust performance profiling process to address the identified bottlenecks. This included: 

  • BI Job Optimization: We optimized the long-running BI analytics and reporting jobs, reducing their runtime to 1-1.5 hours through a detailed analysis of the processes and streamlining of individual tasks, queries, and statements.
  • Cloud Infrastructure Optimization: By optimizing the BI jobs, Buchanan reduced the company’s cloud infrastructure utilization, including CPU, memory, and I/O.
  • Proactive Monitoring and Tuning: Buchanan’s AMS included comprehensive monitoring and tuning, ensuring the client’s environment remained in optimal condition.

Streamlined Operations, Seamless Acquisition

Buchanan Technologies’ proactive optimization delivered substantial results for the popular restaurant brand, in the form of:

Cost Savings

The reduction in cloud infrastructure utilization saved the client approximately $100,000 in metered costs.

Acquisition Enablement

The cost savings enabled the company to expand its portfolio by acquisition, without incurring additional infrastructure spending.

Improved Performance
  • Online portal performance improved by 35%.
  • BI/reporting cycle time was reduced from 10-12 hours to 1-1.5 hours.
  • Cloud infrastructure costs were reduced by 30%.

By leveraging Buchanan’s Application Managed Services, the multi-brand restaurant empire achieved substantial cost savings and performance improvements, enabling them to successfully navigate a major acquisition.

Ready to Optimize Your Cloud

We offer a comprehensive suite of solutions, including:

  • Application Performance Tuning
  • BI & Reporting Solutions
  • Cloud Services
  • Managed Services
  • Full stack provider with expertise in end-to-end infrastructure management, modern workplace services, and application performance management
  • Proven ITIL-based processes
  • Best-in-class remote monitoring and ticketing tools
  • Continuous process improvement methodology
  • Customer satisfaction monitoring 
  • Industry-recognized best practices
  • Flexible pricing and delivery models 
  • 100% satisfaction guarantee

Do you want to cut costs and increase efficiencies?

Get in touch!