Oracle Cloud Application Services
‌for Real Business Impact

Oracle Cloud Application Services provide the expertise, support, and strategic guidance needed to implement, manage, and optimize Oracle’s suite of cloud applications for long-term success. Here’s how our services specifically enhance your business operations: 

• Strategic alignment of Oracle applications with your business goals to maximize ROI. 

• Seamless implementation and integration of ERP, SCM, HCM, EPM, and CX across the enterprise. 

• Automation of processes to reduce manual errors and improve productivity. 

• Continuous updates and enhancements to keep systems modern and competitive. 

• Proactive monitoring and support to resolve issues before they impact operations. 

• Scalable, secure delivery model that evolves with business growth and regulatory needs. 

We execute low-risk, ROI-focused Oracle Cloud migrations that integrate seamlessly with existing systems while minimizing business disruption. Our migration and integration approach includes:  

• Readiness + ROI model: business case, TCO, roadmap, and risk register. 

• Source systems: E-Business Suite, PeopleSoft, JD Edwards, Hyperion to Oracle Fusion/EPM Cloud. 

• Phased execution: data assessment/cleansing → configuration → integrations → UAT → cutover. 

• Integration patterns: Oracle Integration Cloud (OIC), REST APIs, event streams, MDM, and data pipelines. 

• Change enablement: super-user model, training, and org-readiness to speed adoption. 

• Hypercare + stabilization: post-go-live monitoring, rapid defect triage, and enhancement backlog. 

Oracle Cloud Applications are highly configurable, enabling us to align them with your industry’s processes, compliance requirements, and KPIs for measurable outcomes. Our services provide industry-specific solutions and customization options, such as: 

• Healthcare: workforce scheduling, cost center controls, audit trails, and regulatory compliance. 

• Retail: omnichannel order orchestration, inventory visibility, pricing and promotions, and POS/commerce integrations. 

• Manufacturing: demand and supply planning, shop-floor execution, WMS, quality management, and supplier collaboration. 

• Financial services & public sector: controls, period-close governance, transparency, and reporting. 

• Localization: payroll, tax, and statutory reporting to meet regional requirements. 

• Outcome mapping: every feature tied to KPIs such as cycle time, forecast accuracy, margin, and NPS. 

Buchanan combines certified Oracle expertise with proactive managed services to deliver measurable value beyond go-live. Here are the factors that set us apart from other Oracle Cloud service providers: 

• Oracle Valued Partner with deep specializations across database, Exadata, WebLogic, SOA, RAC, RightNow, EBS → Cloud. 

• End-to-end approach: strategy → implementation → integration → managed services with a single accountable partner. 

• Proactive monitoring 24/7: detect and resolve issues before they impact the business. 

• SLA-backed outcomes: performance, availability, close speed, order cycle time, and user adoption metrics. 

• Security-first delivery: role design, SoD, and patch governance embedded in every engagement. 

• Flexible engagement models: project-based, co-managed, or fully managed to match resources and budgets. 

Oracle Fusion Cloud is a unified suite of business applications that streamlines core operations across finance, supply chain, HR, performance management, and customer experience, helping organizations innovate and scale on a secure cloud platform. Buchanan ensures you get the most from Oracle Fusion Cloud through the following capabilities: 

• ERP (Enterprise Resource Planning): automates financial processes, accelerates the close cycle, and delivers real-time insights for smarter business decisions. 

• SCM (Supply Chain Management): connects and optimizes supply chain planning, manufacturing, and logistics to build resilience and reduce costs. 

• HCM (Human Capital Management): unifies HR processes from payroll to talent management, empowering your workforce and improving employee experiences. 

• EPM (Enterprise Performance Management): enables agile planning, forecasting, and reporting with data-driven insights for faster response to market changes. 

• CX (Customer Experience): integrates marketing, sales, service, and commerce data to deliver personalized, end-to-end customer journeys. 

• Continuous innovation: quarterly Oracle updates and AI-powered features keep your organization competitive and future-ready. 

Oracle Cloud provides enterprise-grade security, and Buchanan enhances it with governance, monitoring, and audit-ready controls to meet business and regulatory requirements. Our security and compliance measures include: 

• Native security controls: encryption, identity and access management, audit logs, and automated patching. 

• Hardening and SoD: least-privilege roles, segregation of duties, and periodic access reviews. 

• Threat monitoring: proactive alerts, log correlation, and incident workflows. 

• Compliance alignment: support for SOX, GDPR, PCI-DSS, and industry-specific regulations. 

• Resilience: backup/restore procedures, disaster recovery runbooks, and regular recovery testing. 

• Quarterly update readiness: impact assessment, testing, and deployment with rollback plans. 

Organizations typically achieve lower total cost of ownership and productivity gains by leveraging Oracle Cloud Applications, and Buchanan ensures these benefits are measured and realized. The potential ROI and cost efficiencies include: 

• Cost reduction: lower infrastructure spends, simplified licensing, and optimized support. 

• Productivity gains: faster financial close, cleaner data, and fewer manual reconciliations. 

• Operational improvements: improved forecast accuracy, shorter order-to-cash cycles, higher inventory turns. 

• Faster decision-making: real-time dashboards and predictive insights for proactive business actions. 

• Value capture planning: pre-project KPI baseline and post-go-live benefits tracking to quantify outcomes. 

Buchanan provides continuous support and managed services to ensure Oracle Cloud remains secure, stable, and optimized for performance. Our managed services cover all aspects of operational excellence and user enablement: 

• 24/7 L1–L3 support with clear SLAs for incident, problem, and change management. 

• Release management: quarterly Oracle updates with impact analysis, regression testing, and adoption enablement. 

• Enhancement delivery: reports, integrations, extensions, and backlog management. 

• Performance and capacity monitoring: tuning, usage insights, and cost optimization recommendations. 

• Security governance: periodic reviews, SoD attestations, and patch cadence. 

• Executive reporting: service health, KPI trends, and value realization scorecards.