Smarter IT Support for Education: Built for Classrooms, Campuses, and Beyond
From K–12 to higher ed, Buchanan delivers IT support for schools that keeps learning continuous, secure, and future-ready.
Want IT that supports learning instead of slowing it down?
Technology That Lets Students and Faculty Focus on Learning
Cut through complexity with education IT services designed for the pace of academia.
Every classroom has its own rhythm, but they all share one requirement: technology that doesn’t get in the way of teaching. Buchanan’s IT services integrate seamlessly into academics, giving students and faculty reliable tools while reducing the load on campus IT teams.
- Support Without Limits: Remote or on-campus, your staff, students, and faculty get help whenever they need it.
- Hardware & Software Sorted: From Microsoft 365 to printers, servers, and mobile devices, we handle it all.
- Networks That Don’t Fail: Proactive IT support in schools to eliminate downtime and interruptions.
- Data Made Simple: Database and app support that keeps classrooms and admin offices running seamlessly.
A Partner That Understands Education
Why institutions trust Buchanan over other school IT support companies.
Buchanan’s service desk uses an ITSM maturity model with ITIL-based practices, giving schools enterprise-level processes that boost resolution speed, consistency, and user satisfaction.
bilingual 24/7 support.
Safeguarding Students, Data, and Campuses
Security and compliance built for schools, colleges, and universities.
- Student & Staff Data Secured: HIPAA, PCI, GDPR, and FERPA compliance.
- Seamless Multi-Campus Support: One partner to unify systems and streamline operations.
- Always-On Protection: Around-the-clock monitoring, backup, and disaster recovery.
Protecting a campus today means protecting more than buildings; it means safeguarding every digital interaction. Buchanan combines layered security, 24/7 monitoring, and compliance expertise to give schools confidence that their students, staff, and research data are always secure.
Support Models as Dynamic as Education
From full-service desks to hybrid models, our IT support services for schools scale to your size and needs.
With three engagement models: full outsourcing, co-managed, and staff augmentation, Buchanan gives schools the agility to adapt IT operations as their needs change. This flexibility helps institutions control costs while maintaining high levels of service and innovation.
Streamline Operations with BTConnect Digital
Introducing BTConnect: The all-in-one IT support solution for secondary schools
Modernize Classrooms, Simplify Operations
With Buchanan’s managed IT services for education, you get more than fixes; you gain time, savings, and smoother workflows.
Read how one school saved up to $500K with BT Connect all-in-one IT support for their institution
Program Highlights and Benefits Include:
- Flexible and scalable solution based on a per ticket pricing model with no monthly minimum
- Provide excellent student support with a team of dedicated higher ed agents
- Increase cost efficiencies using economies of scale and benefit from a lower price per ticket
- Get started quickly by using an existing ITSM or leverage our BMC Helix tool