Buchanan Technologies service desk is one of our veteran services in our 30+ years of business.
Whether you are running an in-house desk and need supplemental support or a 24/7 x 365 desk with multiple support channels, we can help.
100% of our service desk agents are HDI certified and we’ve been awarded the Pinnacle of Excellence Award for 5 consecutive years and counting.
At Buchanan, we pride ourselves on the flexibility of services that can be customized to meet the support needs of any organization.
Our support packages include:
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“When Williams Janitorial Supply was at a crossroads with our IT solution, Buchanan Technologies was there to provide much-needed expertise and oversaw the transition of our on-premises environment to the cloud. Furthermore, when Buchanan realized our accounting software had an existing cloud solution, they recommended we transition that system as well for a seamless and more secure experience. We were very happy with how the migration went and have enjoyed the benefits of a virtual platform.”
Kimberly A. Hobby, President
Lafe T. Williams & Associates, Inc.
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