Can Buchanan Help With Your
Service Desk Needs?
See Why CEOs and CIOs of all organizations
We pride ourselves in the flexibility of services that can be customized to meet the end user support needs of most any organization.
We have Flexible Delivery Methods
Every Agent is HDI Certified – 100% with Full Management of Resources
Flexible Pricing by Leveraging our Onshore, Nearshore and Offshore Offerings
30+ Years in Business and Multiple Industries of Experience
We offer Customer 24/7/365 Support
Robust Reporting Dashboard Provides
The Buchanan Technologies service desk is one of our veteran services in our 30+ years of business. With 6 delivery service centers across the United States, Canada and even as far as Europe.
We proudly boast a 97% Customer Satisfaction rating with our clients and would love the opportunity to see if we can continue to meet that benchmark with you. Whether you are running an in-house desk and need supplemental support or need a full solution with multiple channels of support in a 24/7 x 365 desk that offers full business process support, we can help.
The Buchanan desk is HDI Certified and we’ve been awarded the Pinnacle of Excellence Award for 3 Years running! We welcome you to complete a few simple questions to see if we can help your business improve processes, improve service levels or provide a savings.