Buchanan’s Higher Ed Cooperative Provides Shared Savings Directly to Colleges and Universities

Using efficiencies of scale, Buchanan is passing the savings onto colleges and universities. Our Higher Education Cooperative Program and our service desk pricing model offers additional savings as more colleges and universities participate.

Program highlights and benefits include:

Flexible and scalable solution based on a per ticket pricing model with no monthly minimum

Provide excellent student support with a team of dedicated higher ed agents

Increase cost efficiencies using economies of scale and benefit from a lower price per ticket

Get started quickly by using an existing ITSM or leverage our BMC Helix tool

Start Saving on Your Institution's Service Desk

Let’s get started

“Buchanan’s flexibility to use their existing ticketing tool without any capital outlay, their proven processes and certifications, and their reporting functionality has made a huge impact both financially and on our ability to deliver excellent service to leadership and end users.”

Director of IT Planning & Client Services in Higher Ed

Buchanan's Education IT Services by the Numbers

100,000 +

Tickets are solved each month

250,000 +

Staff and students are supported each month

24/7 x 365

IT support services available to your entire campus

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Is your organization seeking to:

Accelerate its digital transformation journey?

Lower total cost of support?

Adopt automation to increase efficiency?

Provide exceptional customer experiences?

Establish modern digital support channels?

Remain competitive in a dynamic environment?

Global Headquarters: 1026 Texan Trail Suite 200, Grapevine, TX 76051

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