Gartner Magic Quadrant

Buchanan Technologies named a Notable Vendor for Midmarket Context: Magic Quadrant for Managed Workplace Services, North America

Outsourcing certain tasks to Managed Workplace Service providers can enable midsize enterprise (MSE) IT staff to focus on key activities and improve operational productivity. It’s common to find up to 25% of MSEs’ IT staff handling only endpoint device management and service/help desk support services. Through managed services, MSEs can access sophisticated endpoint management instrumentation and workplace delivery mechanisms, such as virtual desktop infrastructure (VDI), while more sophisticated MSEs need a comprehensive complete desktop as a service (DaaS) solution. To deliver expected efficiencies requires some scale and dedicated skills which may not be available in-house. Check out the 2020 Midmarket Context: ‘Magic Quadrant for Managed Workplace Services, North America’ to learn more.

MSEs pursuing outsourced managed workplace services will find a market filled with commoditized, industrialized solutions with few differentiating features, making it difficult to select a long-term partner. Here are just a few benefits of selecting Buchanan:

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Magic Quadrant for Managed Workplace Services, North America

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