Managed IT Services
Charlotte NC

Are You Spending More On IT Than You Can Afford?
Let’s Fix That.

Buchanan’s Managed IT Services In Charlotte NC Will Help You

Identify redundant processes, lower your software/hardware costs, and reduce recurring IT issues so that you stay on budget.

Request a quote for Managed IT Services in Charlotte

Charlotte IT Services Trusted By

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Why Our Clients Say We’re The Best Charlotte NC Managed Provider

“We have found Buchanan’s knowledge and customer service to be outstanding and appreciate that they are always there for us when the need arises. We highly recommend Buchanan Technologies for any IT service needs!”
Kimberly A. Hobby
President, Lafe T. Williams & Associates, Inc.
“We sincerely appreciate the trust and dedication that has come from the Buchanan team around our technical demands and do not hesitate in recommending them to anyone needing an IT service partner.”
Business Relationship Manager
in the financial industry
“Buchanan's support gives us hands-off lT management, yet peace of mind knowing our equipment and data is protected and allows us to focus on revenue-generating projects for our company.”
Vice President
Service Delivery at real estate company
“Having Buchanan as our IT partner has equipped us with a wide variety of skill sets and has freed up our resources to focus on driving our business forward. We appreciate their support and partnership and look forward to enhancing our IT solution with them in the future.”
Corporate Sales Operation Director
in the automotive industry
“The Buchanan team is very important. I’m a one man team, so everything we do is running through them.”
Director of IT
Small/Mid-Size Company
“We appreciate how Buchanan is focused on taking the burden off of my team for more mundane tasks.”
Director of IT
Enterprise Organization

Our IT Services Charlotte

Field Support

In the event of a breakdown, you won’t have to spend days waiting for tech support. We’ll dispatch technicians to your site within 24 hours of a service request.

Helpdesk Support

Get help as and when you need it with a Charlotte-based remote service desk. Open and track service tickets over the phone, email, or chat.

Implementation

Let us tackle all your software and hardware enhancements. Our skilled technicians work in the background, so your team isn’t interrupted in the slightest.

Consulting Services

We’ll assess and analyze your current infrastructure and tools, and provide you with a comprehensive IT roadmap built to scale your business. So you can make informed decisions about growth.

Procurement

Buchanan’s network of vendor partners helps you get the best software and hardware at the lowest prices. Plus, we’ll give you recommendations on what to purchase so you’re covered on all fronts.

Disaster Recovery

Make crippling data loss a thing of the past. 24/7 network monitoring, cloud backups, and penetration testing ensure that your business springs back immediately in case of a breach.

Cloud Services

Make migration to the cloud as painless as possible. Our expertise with AWS, Microsoft Azure, and other cloud solutions means you’ll be cloud-ready in no time.

Network Security Services

Small businesses, mid sized businesses and enterprises all face security threats. We’ll keep your network, infrastructure, and end user devices secure through software partners.

Staffing

Our in-house recruitment team can save you from hours of poring through resumes. We’ll pre-screen and vet technical candidates well-versed in your environment.

Charlotte Managed IT Support,
By The Numbers

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Buchanan has over 750+ IT experts on staff, who are ready to assist

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Buchanan has over 8 service delivery centers across the globe.

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Satisfaction guaranteed with our stringent SLAs for every project.

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Buchanan has been operating for over 30+ years.

Benefits Of Buchanan’s Managed
IT Services Charlotte NC

Managed IT Services Charlotte NC

Fix IT Downtime Without Going Over Budget

Get your technologies managed with customizable packages that help you stay within your budget. Whether you require help with just one service like cloud computing, or assistance with your entire technology stack, we’ll develop a plan that works for you.

Reduce Your Long-Term IT Spend

You could easily waste a lot of labour time on manual processes that drain your budget.

IT business consultants at Buchanan provide proactive managed services while working with your current team to slash duplicate efforts and automate workflows resulting in a decrease of hours spent across functions like customer support and admin.

Charlotte IT Services

Don’t Let IT Bottlenecks Prevent
Your Growth Plans

Get Help From An IT Company Based In Charlotte

IT Services Charlotte NC

Dedicated Account Manager Gives You A Single Point Of Contact

There’s no need for frustrating wait times as you try to connect with a support representative. An experienced business partner keeps an eye on your organization’s needs so you’re clear from downtime, data loss, and other IT issues and have guaranteed business continuity.

With time saved from break-fix management, you’ll be free to concentrate on tasks that move the sales needle.

24/7/365 Support, Guaranteed

When we say we provide around-the-clock support, we mean it. Our global service desk is spread across 7 locations, spanning several time zones. So no matter where you might have field offices, we’ll be on-hand to provide service desk technical support as and when you require. Whether its day to day, on the weekends, or during the night, Buchanan is there for you.

Charlotte NC Managed Provider

Case Studies

Automotive Retailer Cut Costs and Increased Productivity

A Fortune 500 automotive retailer with dealerships in 14 states reduced overhead costs with Buchanan’s technical support.

Service Desk Reduces User Downtime at George Brown College

A help-desk implementation across the entire George Brown campus, that ensured that the George Brown staff could focus their efforts on their students.

City of Mississauga Undergoes SharePoint Upgrade

Buchanan provided an entire solution to upgrade and migrate Mississauga’s Intranet.

Buchanan Technologies - Charlotte Managed IT Services Company

Address
1805 Sardis Road North,
Suite 135 Charlotte, NC 28270

Request a Quote: (972) 869-3966

USA

3 Locations

Canada

3 Locations

Europe

1 Location

India

1 Location