A Step-by-Step Guide to Creating a Comprehensive Network Security Plan for Your Business
In an era where digital threats are escalating, a robust network security plan isn’t just advisable; it’s indispensable. According to Cybersecurity Ventures, cybercrime will cost the world $10.5 trillion annually by 2025. “In the ever-evolving digital landscape, a proactive stance on network security isn’t a luxury; it’s a necessity,” ~David Stanton, Head of Cybersecurity/CISO […]
Navigating the BYOD Risks in the Workplace
As businesses increasingly adopt a ‘Bring Your Own Device’ (BYOD) culture, the accompanying security concerns have become more pressing. The convenience of BYOD comes with a significant downside: BYOD security risks. 69% of IT decision-makers in the US view BYOD as a positive trend, yet this enthusiasm is tempered by the reality of […]
What is Digital Experience Management?
Engaging with customers in a meaningful way is essential for successful businesses. In fact, some reports state that 52% of customers will switch to a competitor if they have a single negative experience. However, with the vast array of digital channels available today, ensuring a seamless and memorable user experience has become even […]
Data Breach Insurance: Definition, Importance, Coverage
Imagine waking up to the news that your business has suffered a data breach. Critical personal information of customers, such as social security numbers and credit card details, has fallen into the hands of cybercriminals. This scenario isn’t just a nightmare; it’s a harsh reality that managed service providers see for an increasing […]
What is an Information Security Policy?
In a world where digital threats are constantly evolving, the need for robust protection of sensitive information has never been more critical. Businesses of all sizes face the challenge of safeguarding their data against unauthorized access and breaches. September 2023 saw the biggest data breach of the year by far, which occurred when digital […]
A Deep Dive in All the IVR Benefits (Interactive Voice Response Systems)
In today’s hyper-competitive business landscape, poor customer service can be a costly mistake. According to NewVoiceMedia, companies lose more than $62 billion annually due to subpar customer service. “In an era where customer experience is the new battleground, IVR is not just a technology but a strategy for competitive differentiation.” ~Jim Buchanan – Founder and […]
What is a Patient Portal? Everything You Need to Know
The digital transformation wave has not left the healthcare sector untouched. Yet, despite advancements, a staggering 30% of patients find it challenging to access their health records, according to a study by HealthIT.gov. This not only hampers the patient experience but also creates inefficiencies for healthcare providers. “In an era where data drives decisions, […]
The Biggest Database Security Threats and Risks You Need to be Aware of to Keep Your Data Safe
In today’s interconnected world, databases are the lifeblood of any organization. They store everything from customer information to financial records. However, the increasing sophistication of cyber-attacks has made database security a pressing concern. According to a report by Spiceworks, data breaches exposed 36 billion records in the first half of 2020 alone. “In […]
The Top 7 Advantages of Cloud Databases You Should Know About
There are many advantages that come with using a cloud database. Many businesses have yet to make the switch, and they’re missing out on a lot of potential benefits. And while cloud databases currently make up roughly 7-8% of total infrastructure consumption worldwide, they have the potential to grow to 10x their current utilization. To […]
Oracle On-Prem and Cloud: The Major Differences
When it comes to making the decision of Oracle on-premise or Oracle Cloud, many businesses are left scratching their heads. It can be difficult to decide which option is best for your company, and there are a lot of factors to consider. Whichever way you’re leaning, (whether it be an Oracle on-premise or Cloud solution) […]
