Customer Inquiry Contact Form

As a service desk analyst, you are oftentimes the first interaction a customer or prospect has with Buchanan.

To make your job easier, we are implementing a new process to help gather as many details as possible to ensure every individual receives the necessary follow-up based on the nature of their inquiry.

Whether someone is contacting Buchanan via email or by phone, we have created this form to collect all applicable details that will streamline our follow-up process and allow our sales team to provide accurate information in a quicker and more efficient manner.

We thank you in advance for using this form for all inquiries moving forward to provide the best service to our clients! 

Core Values

Buchanan operates on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters.

Benefits

Aside from a competitive salary and flexible workplace accommodations, Buchanan is proud to offer various benefits and employee programs that help add value to your daily life.

Education

We encourage ongoing education for all of our employees and provide access to Udemy, the leading online learning marketplace with over 213,000 courses. We also provide certifications like HDI and CompTIA to further your skills and career.

Fill out the form below with caller details. Please be as descriptive as possible in the notes section.

“Having Buchanan as our IT partner has equipped us with a wide variety of skill sets and has freed up our resources to focus on driving our business forward. We appreciate their support and partnership and look forward to enhancing our IT solution with them in the future.”

Corporate Sales Operations Director in the automotive industry 

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Is your healthcare organization seeking to:

Streamline patient communication?

Achieve greater organizational efficiency?

Provide a greater level of patient care?

Improve patient engagement?

Reduce patient no-show rates?

Optimize scheduling and follow-up?

Choose from the following delivery models based on your IT needs:

On-Demand Dispatch

A quick and cost-saving solution for branch offices and remote locations in need of on-site computer services or break/fix assistance.

Dedicated Field Services

Technology support when and where you need it.

Recurring On-site Services

Get best-in-class technical assistance without a full-time hire.

Cabling and Wireless Support

IT support onsite that covers your cabling needs, including wired and wireless network installations, etwork connectivity break/fix, and office turn-ups/downs.

IT Project Support

From technology rollouts to system upgrades, our team can complete your project on time and on budget while minimizing stress for your team.

IT Asset Management

Control assets and inventory management for your organization by simplifying your process of storage, imaging, testing, provisioning, and more.

World Headquarters: 1026 Texan Trail, Suite 200, Grapevine, TX 76051

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