Many organizations need a world class Information Technology Service and Support Management (ITSSM) solution, but realize the capital investment it would take to procure it themselves is a substantial investment.

As a MSP, Buchanan supports customers every day using the BMC Suite, including Remedy as a Service software to assist with solutions including Managed Backup, Desktop Security, Monitoring Management, IT Service Desk, and more.

The BMC suite of tools is a world class tool recognized in Gartner’s Magic Quadrant.

Buchanan’s SaaS service can offer you savings on infrastructure costs, allow for volume pricing, and allows you to leverage our investment into BMC Remedy to meet the needs of your organization, while offering a subscription based monthly operational expense per user and license type.