Many organizations need a world class Information Technology Service and Support Management (ITSSM) solution, but realize the capital investment it would take to procure it themselves is a substantial investment.

As a MSP, Buchanan supports customers every day using the BMC Suite. This includes Remedy as a Service software to assist with solutions including but not limited to, Managed Backup, Desktop Security, Monitoring Management, and IT Service Desk.

The BMC suite of tools is a world class tool recognized in Gartner’s Magic Quadrant.

Buchanan’s SaaS service can offer you savings on infrastructure costs, allow for volume pricing, and allows you to leverage our investment into BMC Remedy to meet the needs of your organization, while offering a monthly based subscription, operational expense per user and license type.