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Complete End-to-End O365 Solutions
As a Cloud Service Provider and Microsoft Gold Partner, we have the capabilities, knowledge, and expertise to provide a complete end-to-end solution for your Office 365 needs.
Why choose Buchanan for Office 365 services?
- Leverage a range of solutions including migrations, Skype for Business and SharePoint
- Complete cloud or hybrid integrations including all licencing needs
- Custom, robust solutions to fit your needs including managing all moves, patching and anti-virus
Request a Quote for our Office 365 Services
What Clients Say about Buchanan:
Office 365 Services by the Numbers
Buchanan has over 856+ IT experts on staff, who are ready to assist
Buchanan has 8 delivery centers across the globe
Satisfaction guaranteed with our stringent SLAs for every project
Buchanan has been operating for over 30+ years
Buchanan’s Office 365 Deployment Solutions
O365 Discover
- Workshops with you and your business stakeholder to fully understand the requirements of the Office 365 deployment, architecture and migration
- A discovery exercise on Active Directory and on-premise Exchange
- An inventory of users, mailboxes, directory objects, and resources for migration to Office 365
- Review of the network infrastructure and perimeter network design to fully understand the implications for an Office 365 deployment and migration
- Document all requirements for the design, implementation, and migration
O365 Design
During design, we will look at the individual intricacies of how to technically accomplish the migration. We identify all systems that need interfacing and approach all security needs, ensuring that data can be transferred securely from the source of data to the mobile device, and identify what components and elements of the application need to be maintained on a monthly basis.
- Design of the solution for Office 365
- Design of the infrastructure for Office 365
- Design of the Azure AD Connect directory synchronization configuration
- Determine the Office 365 identity model and Active Directory Federated Services (ADFS) architecture
- Design the deployment or migration process including user mailboxes, archives, and resource mailboxes
O365 Develop/Validate
- Run AD Validation tool IDFix and prepare Active Directory for Office 365
- Deploy Azure AD Connect for Directory Synchronization
- Deploy ADFS infrastructure for single sign-on with local Active Directory
- Validate migration process and test throughput for migration to the cloud
- IT Pilot Migrations and validate via test plans
- Business Unit Pilot Migrations and review of migration results
- Remediate migration processes from pilot results to prepare for full migration
O365 Deploy/Transition
- Managing migration of users, data, and resources
- Importing of Exchange mailbox archives
- Supporting your internal team and assisting with any migration issues
- Deployment of Office 365 applications
- Transitioning of the support environment to your team, or the Buchanan team, depending on the overall solution
O365 Support
Buchanan offers multiple levels of support including end-user support using our HDI Certified IT Service Desk and our Managed Desktop solution.
- 24/7 monitoring, management, and support of the on-premise Exchange infrastructure
- Single point of contact via Buchanan Service Delivery Manager
- 24/7 monitoring and management of servers to proactively detect potential issues
- Complete system support with resolution of issues and incident management
- Quarterly security patching of operating systems and applications with patch score verification
- Can include DirSync and ADFS server support
- User and group administration and changes and administration of mailbox features
- Management of shared mailboxes and resources
- Managing archive mailboxes and policies
- Supporting and managing online protection
- Assisting in troubleshooting message tracking and delivery issues
- Management and Administration of Office 365 Licensing
- End-user support for core Microsoft Office Applications, Outlook Web App, and Outlook clients
- End-user support for SPAM management
- End-user support for OneDrive® for Business
- Skype for Business IM/P and Desktop Conferencing (Excludes Enterprise Voice)
Our Office 365 Packages
Our packages are designed to be purchased al a cart and can be combined in any way that fits your needs. You may only need licensing and onboarding or you may need a complete solution that offers end-user support and device procurement. The packages below are a great start, or we can customize a solution that fits your exact needs.
- Office 365 Onboarding: Licensing + Onboarding
- Office 365 Managed: Licensing + Onboarding + Monthly Management
- Office 365 Desktop: Licensing + Onboarding + Monthly Management + End User Support + Managed Desktop
- Office 365 Evergreen: Licensing + Onboarding + Monthly Management + End User Support + Managed Desktop + Device Procurement
Don't Waste Resources on Temporary Fixes to Your Business's IT Problems
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Why Office 365?
Microsoft’s Office 365 offers the collaboration so many enterprise-level organizations need.
Office 365 combines…
- Microsoft Exchange Online
- SharePoint Online
- Skype for Business Online
- Microsoft Office
…across all platforms and devices within your organization, and meets all enterprise-grade requirements for security, privacy, reliability, and manageability.
Why Use Buchanan for Your O365 Needs?
Multiple providers can offer licensing, but Buchanan Technologies is unique because we offer an end-to-end solution for our customers.
We can offer all services from licensing to monthly management to device procurement, and we do it under one roof, so you have one invoice and one partner that provides you complete visibility, management, and support for all whatever O365 needs you have. Whether you need a single-phase or a complete solution, we can help.
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Get Support On-Site in 24 Hours or Less
We operate 8 IT help desk service centers worldwide, so you can receive assistance 24/7/365, with weekends and after-hours IT support included.
- We offer local IT support in multiple languages so that our local customers are able to receive full support in their native tongue
- We offer on-site technical support to ANY Zip code/Postal code in the USA and Canada