Join Buchanan Associates at the Dallas ITEC Dallas, June 7 - 8 2006 Dallas Convention Center Day 1 , 9am – 4pm Day 2 , 9am – 3pm The Dallas ITEC gives IT and business professionals convenient access to the most current and compelling technology solutions. The ITEC Exhibit Floor features leading manufacturers, VARs, systems integrators and solution providers displaying the business technology solutions you need to expand, transform and upgrade your business. FREE registration Buchanan Sponsors Booth at 2006 ITEC Dallas Convention (June 7 - 8) Apollo News Buchanan Sponsors Booth at 2006 ITEC Dallas Convention (June 7 - 8) Buchanan Associates is once again sponsoring a booth (#234) at the ITEC Conference and Exhibition at the Dallas Convention Center, June 7 - 8 2006. ITEC's two day event is scheduled to run from 9:00am - 4:00pm on Wednesday the 7th and from 9:00am - 3:00pm on Thursday the 8th. The Dallas ITEC gives IT and business professionals convenient access to the most current and compelling technology solutions. The ITEC Exhibit Floor features leading manufacturers, VARs, systems integrators and solution providers displaying the business technology solutions needed to expand, transform and upgrade your business. ITEC's Insight Sessions are delivered by local experts familiar with the challenges and opportunities of Dallas' business marketplace. This year's program focuses on "The 5 Technology Trends You Can't Ignore" and "The RFID Ecosystem and it's Impact on IT". The Insight Sessions are complemented by scheduled vendor presentations in our special on-floor theaters that provide information of the latest technology solutions straight from the national and local suppliers who provide them. Featured Buchanan Technologies and Solutions: CTS (Call Tracking System) Establish service levels for issues based on priority codes Receive automatic notification prior to service levels not being met Identify and track all outstanding service requests Capture client communications with regards to service requests, issues, and resolutions Follow the history of all actions taken on an issue enabling technicians to see work that has already been done Identify when call wait times are longest and adjust staff accordingly Apollo (Learning Management System) Performance Management Learning Management Learning Portal Creation Content Management Compliance Management Human Capital Development & Management Helpdesk Support SCORM compliant Utopia (NOC Network Sensor enterprise management tool) Add Utopia to your network and it will automatically discover all network attached devices communicating TCP/IP. Utopia collects DNS and SNMP information about routers, hubs, bridges, gateways, switches, workstations, servers (any OS), and creates network maps of which devices are connected to the various network segments. Monitor utilization of CPU, Memory, Disk, and Segment, as well as individual services running on a machine including SQL or any host process. Establish thresholds that create automated paging alerts when exceeded. Maintain historical performance information for analysis, capacity planning and audit purposes. Buchanan Associates wishes to extend a complimentary invitation to anyone who wants their company to improve its performance and profitability through smart IT. Join us for a great two days of information, education, and cool prizes. See you there! About Buchanan Buchanan Associates is a global IT services provider headquartered in Irving, Texas. Since 1988, Buchanan has applied the imagination and experience of its technical and management experts to help clients accomplish their IT and business goals. The company serves hundreds of clients throughout North America by creating, managing and monitoring networks, securing corporate technologies, developing customized applications and providing full-service help-center support and more. Headquartered in Irving, Texas, Buchanan employs more than 300 employees across the United States and Canada. For more information, call 1-888-730-2774, or visit www.buchanan.com The Apollo team would like to give you a free, hands on demonstration of what a powerful LMS can do for you. Please fill out and submit the electronic form below and one of our courteous team members will respond to set up a date and time. FREE Apollo Demo Call 1-888-730-2774 or email us.