BUSINESS PROCESS MONITORING Business process monitoring and management are prerequisites for continuous process improvement. Providing real-time visibility into environment monitoring is the first step toward process improvement. Companies must first understand where their hardware bottlenecks are by identifying what the problems are and heading off potential operational downtime. CTS integrates with an external Linux based SNMP monitoring tool called Utopia to provide an all seeing eye over the operational health of your systems. Utopia gives your company the ability to monitor your business processes in real time while providing a visual display of operational status. This is achieved through alerts and notifications to key users facilitating continuous improvement to your business processes.
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