CHANGE MANAGEMENT IT managers are plagued with downtime caused by unauthorized or unplanned changes. This downtime results in business and productivity losses which affect the bottom line. This can be reduced or prevented by knowing what has changed and who changed it. In addition, IT organizations must also deal with regulatory compliance, including the Sarbanes-Oxley Act, which requires IT organizations to demonstrate a repeatable and auditable change management process. Meeting these demands requires a powerful change management tool. CTS has an automated approval and notification process, flexible workflow, IT resource and user impact assessment, and an intuitive user interface. All combined, CTS gives your company improved visibility and control throughout the change process, decreased security vulnerability, increased rate of success on IT projects, and reduced operating costs.
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