Buchanan Associates

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125 E.John Carpenter Frwy Suite 1200 Irving, TX 75062

Phone: 972-869-3966 Fax: 972-869-3975

Case Studies

Selected Case Studies

Lululemon Athletica

Ten years ago lululemon athletica, a yoga- inspired athletic apparel and accessories company, had just one store. Today, this Vancouver-based company has over 80 locations across Canada, the U.S., Australia and Japan. As a result of its steady growth, the company recently chose Buchanan Associates Canada, an IT professional service, consulting and outsourcing company and also a Microsoft Gold Certified Partner, to implement a software asset management (SAM) program.

Algoma Steel Inc

For over 100 years, Algoma Steel Inc. has been a pioneer in the steel industry, however the company’s IT environment was lagging behind its product innovation. The steel producer’s aging Microsoft® Windows NT® 4.0 operating system and IBM eServer zSeries 800 mainframe could not support a pending large-scale ERP implementation, resulting in connectivity issues. As well, a patchwork of e-mail applications - including IBM PROFS e-mail system and clients using Microsoft Outlook® Express– presented incompatibility issues. Algoma Steel turned to Dell Canada and Microsoft Gold Certified Partner Buchanan Associates for a solution, and deployed Windows Server® 2003 operating system with Active Directory® directory service, Microsoft Clustering Services (MSCS) and Exchange Server 2003. Since migrating, the company has helped: fortified IT security, improved reliability, simplified IT administration, and enhanced the e-mail experience among workers.

Allstate

For the past 50 years, The Allstate Insurance Company of Canada has provided Canadians with home, auto and personal insurance. In late 2002, Allstate Canada decided to upgrade its aging IT infrastructure to assist its large and geographically dispersed work force. With a goal of improving software performance and stability as well as improving network security, Allstate Canada chose to introduce Microsoft Windows XP and Office XP to its organization. The implementation helped Allstate Canada meet its IT goals, delivering a stable and highly functional operating platform to the company and allowing employees to improve productivity while working with familiar software tools.

InCorp Ventures

InCorp chose Buchanan Associates to create the kiosk software enabling users to track their progress, as well as the wireless application that lets the exercise equipment "talk" to the health club's database.

Mohr Partners

A company’s office environment plays a critical role in projecting a professional image to potential employees and clients, and in supporting employee productivity. For 20 years, Dallas-based Mohr Partners Inc. has helped connect companies of all sizes with the space that’s right for them.

An international corporate real estate services, advisory and consulting firm, Mohr Partners has 17 U.S. offices, representation in 29 major overseas cities, and nearly 150 employees. Since 1986, it has managed real estate portfolios for corporations and completes in excess of 1,200 transactions each year.

Prime Restaurants

In 1980, three entrepreneurs from Sudbury, Ontario joined forces to open the first Casey's Restaurant in their hometown. Today, Prime Restaurants of Canada Inc. (PRC) franchises, owns and operates casual dining restaurant chains and premium pubs in Canada under the East Side Mario's, Casey's, and Fionn MacCool's brands. PRC achieved significant growth in the last decade, expanding from 88 restaurants in 1997 to approximately 160 today. As a result of this growth, PRC needed to upgrade its legacy technologies to facilitate faster and better communications with franchisees, develop a central location for staff to access information, and all around tighter security. The organization turned to the Buchanan Associates, a Gold Certified Microsoft® partner, to address these needs with the newly released Microsoft® Exchange Server 2007, Windows Vista™ operating system, and 2007 Microsoft® Office system.

Psion Teklogix

Psion Teklogix designs and manufactures rugged hand-held computers for the supply chain and logistics, and mobile computing markets. Headquartered in Mississauga, Ontario, the company provides rugged mobile computing devices, wireless data collection and RFID solutions to enterprises worldwide. As a widely distributed organization serving customers all over the globe, the company has over 1,500 mailboxes for more than 1,000 users who need remote access to e-mail, calendars and contacts. Psion Teklogix wanted to improve the speed, security and reliability of its messaging and collaboration infrastructure to give employees a more stable system for handling mission-critical business applications. The company upgraded from Microsoft Windows NT® 4.0 and Exchange 5.5 to Microsoft Windows Server™ 2003 and Microsoft Exchange Server 2003, and consolidated its 11 remote mailboxes and 18 servers to five central locations and 16 servers. The upgrade has helped Psion Teklogix improve network stability, IT management, and communication and collaboration among employees.