Blog - Buchanan

Network and Data Threats – Do you know where to start?

April 9, 2018April 10, 2018 Paul Welch

In the digital age, a company is only as powerful as its network. The ability of your IT staff to navigate and counteract threats determines the success of that network. This begs the question: Do you know your network topology? Is your company on top of its network devices and configurations and the threats they [...]

5 TIPS TO IMPROVE YOUR HELP DESK COMMUNICATION AND CUSTOMER SATISFACTION

February 5, 2018February 6, 2018 LaRessa Cox

Help Desk Improvement Ideas At Buchanan’s Technologies’ Support Center, our business is not only based on having the right information to help end-users but also having “great communication skills” over the phone. In the world of help desk, communication and messages can become confused with incorrect information or instructions because of careless delivery. The result is always [...]

What MSPs are seeing in the world of SharePoint

January 25, 2018January 29, 2018 Paul Welch

What MSPs are seeing in the world of SharePoint With many modern technologies moving to cloud based solutions, and content and collaboration the new buzz, Managed Service Providers are seeing SharePoint’s ability to store, organize and distribute mass amounts of information becoming a key solution in solving many business problems. The flexibility and comprehensiveness of [...]

The Hype about Cloud Computing

August 21, 2017September 1, 2017 Paul Welch

Cloud Computing The hype about cloud computing, cloud migration and the direction of top IT technology companies. CIOs are constantly evaluating and planning the next system roll out, upgrade or complete migration to a new platform to improve efficiencies and to enhance functionality for the business. Many CIOs are searching for Top IT Technology Companies [...]

Managed service provider in Mississauga Ontario

July 24, 2017August 11, 2017 Paul Welch

Managed service provider in Mississauga Ontario Managed service provider in Mississauga Ontario, come with high-level capabilities and technical functionality that businesses require and demand in today's marketplace. Buchanan technologies offers many different services and bundled packages with in our managed service provider IT support and solutions department. Businesses operating within Ontario including Mississauga, Toronto, Hamilton [...]

Cloud Migration Solutions, Services, Support Dallas Texas

July 20, 2017July 20, 2017 Paul Welch

Cloud Migration Solutions Dallas Texas Cloud Technology | Cloud Migration | Cloud Providers Many company CIOs or IT Directors know they want to begin utilizing cloud technology, but either struggle with man power, bandwidth, or lack of expertise within their existing IT internal team, so the project becomes delayed. Cloud solutions offer flexibility, scalability, and [...]

Managed Service Providers

June 6, 2017August 8, 2017 Paul Welch

Top Managed Service Providers Dallas In only the past few years, the use of Managed Service providers has grown significantly in Dallas, Texas as well as the business sector as whole in the United States and Canada. In fact, a recent CompTIA survey found that two thirds of the respondents had utilized Managed Services in [...]

Automotive Field Service Technicians Canada

Automotive Companies Choose Buchanan Technologies

May 26, 2017September 1, 2017 Paul Welch

Many automotive companies in Canada and North America are turning to recurring and on-demand field services partnerships with Tech companies. Buchanan Technologies has created an efficient and streamlined process for automotive dealers whose needs range from cabling and wiring installation for new location start-ups, expansions and relocations or break/fix for printers, desktops, laptops and other [...]

Help Desk Support Texas

May 22, 2017January 9, 2018 buchanan_admin

Help Desk Technicians, Software & Support Texas Buchanan Technologies offers Help Desk Support to Universities, Government Offices and Businesses across the state of Texas. If you are looking for an easy way to streamline your information, work flow and the support you offer for your students, clients and staff we offer 24/7 Help Desk Support [...]

Outsourcing IT Help Desk Services

May 22, 2017September 1, 2017 Paul Welch

Outsourcing IT Help Desk Services IT Help Desk Services and Support are more popularly being Outsourced across all industries both public and private. Across the United States and Canada, Universities, Colleges and Private sectors are realizing that outsourcing their internal IT Help Desk needs has many benefits, and no greater benefit than the cost savings [...]