Next Steps
Contact Us 1-888-730-2774
125 E.John Carpenter Frwy Suite 1200 Irving, TX 75062
Phone: 972-869-3966 Fax: 972-869-3975
24 x 7 Service Desk
Service Desk provides 24 x 7 x 365:
- Service Desk / Call Center Services
- Intrusion Detection: Security Sensor Monitoring
- NOC Network Operations Center
- Onsite Dispatch Services
as a complete solution including the personnel, equipment, software and management / reporting.
Service Desk personnel can be integrated with your existing staff either on-site or using Buchanan’s facilities.
Standard applications as well as custom written applications can be supported. We integrate with other service vendors escalating service requests and gathering customer satisfaction information for evaluation.
- Dallas Texas, Toronto Canada Operations
- Application & Infrastructure Support
- 24 x 7 x 365 Operations
- English, Spanish, French Languages
- Per call, Per device, or Fixed Price Service