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News
Buchanan Associates Receives Call Center Award
IRVING, Texas (02/16/2006)
Buchanan Associates was recently recognized by the Dallas Business Journal as one of the largest call center operations in the Dallas Metroplex. The award is an extension of The Dallas Business Journal's annual publication The Book of Lists and was presented during a gala event on February 13, 2006. Awards were presented to area businesses in numerous categories as recognition of their performance in the marketplace for 2005.
"I'm very pleased to accept this award on behalf of all the people of Buchanan Associates, particularly those who are a part of our call center team." said Tracy Thompson, Managing Consultant of the International Support Center (ISC) for Buchanan Associates. "This award really is a testament to their hard work and tremendously positive attitude. As we have grown, we have never compromised our level of service. In fact, 2005 represented one of our best years in the area of customer satisfaction. Service excellence is the goal we set and satisfied customers is the reward we will continue to covet."
Buchanan Associates' call center provides computer help desk services for companies across the U.S. and internationally. Businesses outsource their help desk function to Buchanan Associates who man the phones 24x7 with highly-qualified computer technologists that are trained to resolve problems ranging from "how to" questions to severe network outages.